Maria Rodriguez
Perris,CA
Summary
Personable individual with strong organization skills, to multitask and build relationships. Adept at prioritizing conflicting business or customer needs. Successful in working within collaborative environments. Dependable [Job Title] offering [Number] years processing mailpieces and packages to foster timely delivery. Highly attuned to varying customer needs with success in achieving sales and customer satisfaction targets. Skilled in managing fluctuating workloads in production-driven settings.
Overview
6
6
years of professional experience
Work History
Depot Adjutant & Postal Officer
DON
09.2020 - Current
- Navigated complex delivery routes efficiently, resulting in consistent on-time delivery performance.
- Enhanced customer experience through prompt assistance with inquiries or concerns regarding mail services.
- Increased mail delivery efficiency by sorting and organizing large volumes of incoming and outgoing mail.
- Contributed to a positive work environment through effective communication and teamwork among colleagues.
- Ensured the safety of packages by proper handling, storage, and transportation procedures.
- Played an essential role in maintaining the security of mail delivery by carefully monitoring suspicious packages and following proper reporting procedures.
- Collaborated with team members to optimize postal operations and workload distribution.
- Established strong relationships with customers through consistent, professional interactions, fostering trust in the postal service as a reliable means of communication.
Depot Adjutant
DON
09.2020 - Current
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Provided professional services and support in a dynamic work environment.
- Demonstrated a high level of initiative and creativity while tackling difficult tasks.
- Strengthened communication skills through regular interactions with others.
- Demonstrated leadership skills in managing projects from concept to completion.
- Managed time efficiently in order to complete all tasks within deadlines.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Participated in team projects, demonstrating an ability to work collaboratively and effectively.
- Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
Executive Assistant & Project Manager
Inland Empire Land Development, Inc.
07.2018 - 06.2019
- Developed strong relationships with vendors leading to improved contract terms resulting in cost savings for the company.
- Provided professional administrative support during board meetings, including agenda preparation and minute-taking duties.
- Contributed to budget management by monitoring expenses and providing detailed expenditure reports regularly.
- Supported executives in decision-making processes by conducting research and presenting findings in clear formats.
- Proactively identified areas requiring attention or improvement aligning priorities effectively in line with executive preferences.
- Maintained confidentiality with sensitive documents, ensuring proper storage and distribution as needed.
- Aided in the recruitment process by screening resumes, scheduling interviews, and assisting with candidate selection.
- Prepared and edited presentations on behalf of executives for both internal meetings and external conferences.
- Updated spreadsheets and databases to track, analyze, and report on performance and sales data.
- Conducted research and analyzed data to provide detailed reports on various business topics.
- Streamlined project processes by implementing Agile methodologies, resulting in increased efficiency and reduced costs.
- Established effective communication among team members for enhanced collaboration and successful project completion.
- Effectively managed scope creep by establishing clear boundaries on requested changes while keeping projects aligned with original objectives and budgets.
- Successfully managed multiple projects simultaneously by prioritizing tasks according to urgency, resource availability, and alignment with organizational goals.
- Developed strong relationships with stakeholders through regular communication updates, fostering trust and confidence in the team''s ability to deliver results.
- Negotiated contracts with vendors and suppliers, securing quality materials at competitive prices for efficient use of resources.
Education
Bachelor of Science - Business Management
University of Phoenix
Murrieta, California05.2013
Skills
- Mail Sorting
- Delivery Management
- Postal regulations
- Package handling
- Crisis Management
Volunteer Experience
Janet Goeske Foundation (Veteran Volunteer Team Leader) - Nonprofit 03/20 – 06/22
Mead Valley Senior Center, 21091 Rider St, Mead Valley, CA 92570 | Supervisor: Ruby Castro (951) 351-8800 ext. 213
Responsible for attendance of volunteers during weekly events. Distributed meals to seniors in the community during COVID-19.
Voices for Children (Court Appointed Special Advocate / CASA)- Nonprofit 07/20 – 12/23
Riverside, California | Supervisor: Sharon Morris (951) 472-9301
Appointed by a Juvenile Court judge, authorizing to become involved in the child’s case and gain access to their records. As the Juvenile Court's eyes and ears for children in foster care and speak up on the child’s behalf to help them through the duration of their case.
Timeline
Depot Adjutant & Postal Officer
DON
09.2020 - Current
Depot Adjutant
DON
09.2020 - Current
Executive Assistant & Project Manager
Inland Empire Land Development, Inc.
07.2018 - 06.2019
Bachelor of Science - Business Management
University of Phoenix
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