Goal driven, selfless, hardworking, and detail oriented. Proven leader and multitasker, excelled as Restaurant Manager at Little Onion Mexican Restaurant, enhancing customer satisfaction through exceptional service and problem-solving. Skilled in cash handling and fostering a positive team environment. Achieved notable success in staff training and leadership, ensuring high-quality standards in fast-paced settings.
Work History
Shift Leader
Kentucky Fried Chicken
Trained new employees and delegated daily tasks and responsibilities.
Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
Completed cash and credit card transactions accurately using POS software.
Oversaw daily cash handling procedures, maintaining accurate records and minimizing discrepancies.
Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
Assisted in short staffed areas and perfumes additional duties as needed.
Restaurant Manager
Little Onion Mexican Restaurant
Managed daily operations to ensure a high level of efficiency, consistency, and quality in both food and service.
Carefully interviewed, selected, trained, and supervised staff.
Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
Reconciled cash and credit card transactions to maintain accurate records.
Correctly calculated inventory and ordered appropriate supplies.
Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
Quickly identified problem situations and skillfully resolved incidents to satisfaction of involved parties.