Maria Rodriguez
Opperations manager
Bella Vista,AR
Summary
Professional with a background in leadership and operational excellence, ready to drive strategic initiatives and streamline processes. Known for fostering team collaboration and delivering consistent results, adapting effectively to evolving demands. Expertise spans project management, strategic planning, and stakeholder communication. Possesses strong problem-solving abilities and a proactive mindset, ensuring organizational goals are met efficiently and effectively.
Overview
6
6
years of professional experience
Work History
Assistant Director of Processing
Advanced Micro Targeting Inc.
Dallas, TX
09.2019 - Current
- Directed big projects and daily operations.
- Mentored new managers through observation, feedback, and professional development opportunities.
- Generated reports to review data and issue corrective actions for improvements.
- Oversaw recordkeeping and reporting efforts to satisfy document processing guidelines.
- Developed department performance goals and methods for achieving milestones.
- Managed schedules by completing work accurately and on time.
- Researched and negotiated pricing to reduce the cost of equipment and supplies.
- Drafted mission and vision statements to outline objectives and motivate employees.
Customer Service / Sales Representative
AT&T Rewards
Roanoke, TX
05.2019 - 09.2019
- Built and maintained knowledge of evolving product and service offerings to promote additional sales to existing customers.
- Resolved customer complaints, ensuring customer satisfaction and loyalty.
- Generated additional sales opportunities with upselling and cross-selling techniques.
Education
Business Administrative
North Central Texas College
Gainesville, TXHigh School -
Sanger High School
Sanger, TX05-2015
Skills
- Punctual and Dependable
- Bilingual (Spanish/English)
- Training and Development
- Reporting and Documentation
- Work Planning and Prioritization
- Team development
- Idea development and brainstorming
- Proficient in Excel, Word, PowerPoint, and Google Sheets
Timeline
Assistant Director of Processing
Advanced Micro Targeting Inc.
09.2019 - Current
Customer Service / Sales Representative
AT&T Rewards
05.2019 - 09.2019
Business Administrative
North Central Texas College
High School -
Sanger High School