Crew Member
CMX Odessey & IMAX
12.2024 - 03.2025
- Assisted customers with ticket purchases and inquiries, enhancing overall guest satisfaction.
- Maintained cleanliness and organization of lobby and theater areas, ensuring a welcoming environment.
- Operated concession stand equipment, efficiently preparing and serving food and beverages to guests.
- Collaborated with team members to ensure smooth operations during peak hours, improving service efficiency.
- Engaged with guests to promote upcoming events and loyalty programs, fostering community involvement.
- Adhered to safety protocols while handling cash transactions, maintaining accurate cash drawer records.
- Participated in training sessions for new hires, sharing best practices for customer service excellence.
- Took orders, prepared meals, and collected payments.
- Collaborated with team members to complete orders.
- Improved customer satisfaction by providing friendly and efficient service at the register.
- Assisted other team members to achieve goals.