Maria Rodriguez-Gonzalez
Tampa,Florida
Summary
Dynamic Application Analyst committed to optimizing systems performance for reduced operational costs and streamlined workflows. Performs timely software installations and tests alongside routine troubleshooting to facilitate system transitions and minimize downtime. Simplifies complex topics and processes to make technical interactions less intimidating for average users. Discerning Computer Systems Analyst devoted to improving computer systems and network performance for enhanced productivity. Works actively with management to develop cost-benefit analyses and set objectives for system maintenance and upgrades. Stays up-to-date on latest security regulations and protocols to execute effective measures for sustaining privacy and operational integrity. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Epic Analyst Grand Central
Shriners Hospitals for Children Headquarters
10.2023 - 02.2024
- Work in collaboration with the other Epic application analysts, Information Services staff, and end-users
- Responsible for performing professional duties involving the selection or development, implementation, testing, documentation, maintenance, and effective utilization of Epic Grand Central application to meet and support clinical and business Information Services (IS) needs
- Responsible for developing and maintaining a clear knowledge of Grand Central and workflows associated with that application
- Demonstrate excellent presentation skills and have an excellent ability to answer end-users' questions related to Grand Central
- Reviews assigned portions of business or clinical operations and identifies SHC’s information system needs
- Defines processes, problems, and requirements
- Performs assignments for the design and analysis of clinical and business information systems to meet SHC’s needs
- Develops detailed specifications, which define the functional and reporting requirements of necessary information systems
- Assists in studies of the impact of major systems conversions
- Recommends, or assists in the determination of, the appropriate means for the delivery of necessary applications software, whether through the selection and implementation of available products or the development or modification of custom applications software
- Develops and/or modifies custom applications software
- Participates in the design specification, analysis, development, and testing of reports to meet SHC needs
- Follows processes and documentation required for defined Epic Change Management
- Provide individual coaching and other training to foster SHCs’ self-sufficiency and optimize system utilization
- Participates with I.S
- Training staff for the delivery of courses and workshops
- Provides guidance and training to less experienced members of I.S
- Staff
- Ability to lead smaller projects and/or enhancements with minimal guidance
- May assist in the development of project plans
- Adheres to timeliness, and reports project performance problems
- Assists in the selection of standard available applications software
- Evaluate and test relevant products
- Maintains a knowledge of current products, systems development and programming techniques, and related information systems technology.
IS Clinical Security Analyst I
Shriners Hospitals for Children Headquarters
10.2021 - 10.2023
- Consults with users and management to define the clinical requirements of the SHCIS system and to resolve related problems
- Activities include analysis, design, testing, training, implementation, maintenance, and support of the clinical software applications of SHCIS, the enterprise-wide hospital information system that spans Headquarters and the 22 Shriners Hospitals for Children hospitals
- Developing, maintaining, and testing application software using Cerner tools
- Review, analysis, and definition of the SHC clinical requirements facilitated by the clinical-based computer applications of SHCIS
- Current processes and functions are documented and analyzed
- Communications, data conversion, training, documentation, and implementation requirements are evaluated and determined
- Detail Design: Detail-level design of the application includes developing code sets, screen formats, and reports, determining user security access permissions, identifying interface requirements, and developing plans for testing, data conversion, implementation, and user acceptance
- Implementation and Testing (new software): Includes developing application-specific software using Cerner build tools where necessary, application-specific testing, integrated systems testing, user acceptance testing, assisting in developing user documentation, assisting in the developing policies and procedures, and providing on-site “go-live
Education
Associate of Arts - Technology Education
Hillsborough Community College
Tampa, FLSkills
- Conflict Resolution Techniques
- Cross-Functional Communication
- Resource Allocation Optimization
- Application Support Management
- Incident Resolution Management
- System Integration Experience
- End-User Training Development
- Clinical Workflow Analysis
- Technical Documentation Creation
- Epic Application Configuration
- Healthcare IT knowledge
- Business Analysis
- Healthcare Systems Analysis
- Application Testing
Languages
English
Native or Bilingual
Spanish
Full Professional
Certification
- Virtual Training Facilitator Trainer - NetSpeed Learning Solutions, February, 2017
Additional Information
My background consists of years of experience in software as a service (SaaS), instructional design, and learning and development, responsible for establishing and maintaining O365 products, especially Outlook, SharePoint, OneDrive for Business, and Teams-related initiatives.
Also experienced in working with and integrating cloud-based learning management systems, along with interfacing them with other applications used by the organization. Also proficient in interfacing application products with various social media platforms targeting audiences and sales, both in corporate business and healthcare.
Timeline
Epic Analyst Grand Central
Shriners Hospitals for Children Headquarters
10.2023 - 02.2024
IS Clinical Security Analyst I
Shriners Hospitals for Children Headquarters
10.2021 - 10.2023
Associate of Arts - Technology Education
Hillsborough Community College