Maria Rojas
Winters,TX
Summary
Enthusiastic Fluent in Spanish eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Clear understanding of Medical Clinic procedures. Motivated to be a part of a competitive team,
Overview
4
4
years of professional experience
Work History
Detention Officer
Management And Training Corporation, Correctional Facility
Anson, TX
04.2021 - Current
- Maintained security and welfare of prisoners -inmate Bluebonnet Detention Center facility.
- Wrote daily reports and maintained logs of inmate activities and behaviors.
- Transported prisoners throughout facility and off-site to medical appointments and court appearances.
- Conducted physical searches of prisoners and premises in search of weapons and contraband.
- Attended to feeding, housing and physical well-being of inmates.
- Made rounds at specified intervals and conducted head counts and roll calls.
- Searched building and grounds, living quarters and work areas for contraband.
- Established positive working relationships and maintained boundaries with resident offenders.
- Built solid relationships with staff and residents to keep institution safe and secure.
Enrollment Coordinator
Healing Hands Ministries
Dallas, TX
12.2020 - 03.2021
- Helped patients' complete the application and navigate admissions processes.
- Finalized and processed enrollment applications.
- Reached out to applicants via calls, texts, emails and social media.
- Met or exceeded enrollment and retention goals consistently.
- Created and followed call scripts and flows to maximize effectiveness.
- Documented all communication with applicants and inputted information into system using MS Word.
- Interviewed applicants and explained scope of different available benefits.
- Scheduled appointments with applicants to gather information and explain benefits processes.
Patient Account Representative
HCFS Inc
Frisco, TX
08.2018 - 10.2019
- Utilized computer programs to create invoices, letters and other documents.
- Prepared reports detailing billing actions, flags and other key information.
- Responded to patient, family and external payer inquiries.
- Maintained office inventory and organized supplies for efficiency and expected needs.
- Contacted patients after insurance was calculated to obtain payments.
- Entered client details and notes into system for interdepartmental access and review.
Medical Practice Assistant
Parkland Hospital
Dallas, TX
11.2014 - 06.2016
- Patient Registration
- Discharge
- Data entry
- Customer service
- Co-payment collection
- Scheduling ancillary appointments
- Scheduling labs
- Faxing prescriptions requests
- Attached insurance coverage to account
Education
High School Diploma -
Donna High School
Donna, TX06.1994
Skills
- Income Eligibility
- Screening
- Customer Service
- Verification Specialist
- Data Entry
- Registration Specialist
- Enrollment Coordinator
Timeline
Detention Officer
Management And Training Corporation, Correctional Facility
04.2021 - Current
Enrollment Coordinator
Healing Hands Ministries
12.2020 - 03.2021
Patient Account Representative
HCFS Inc
08.2018 - 10.2019
Medical Practice Assistant
Parkland Hospital
11.2014 - 06.2016
High School Diploma -
Donna High School