MARIA ROJAS
Pacoima,CA
Summary
Compassionate Detox Technician at Rise Wellness Center with expertise in patient assessment and case management. Proven ability to handle emergencies and provide emotional support, enhancing clients' recovery journeys. Skilled in monitoring vital signs and fostering teamwork, ensuring a safe and supportive environment for individuals undergoing detoxification.
Experienced with patient care during detoxification processes, ensuring safety and comfort. Utilizes effective communication and empathetic support to foster positive environment. Track record of collaborating with medical teams to deliver high-quality care.
Experienced healthcare professional prepared for role. Strong background in patient care, detoxification processes, and safety protocols. Known for effective teamwork, adaptability, and reliability. Skilled in monitoring patient progress, administering treatments, and maintaining hygiene standards.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Detox Technician
Rise Wellness Center
08.2024 - Current
- Ability to handle emergency situations quickly and efficiently.
- Demonstrated knowledge of addiction recovery principles and practices.
- Demonstrated ability to provide patient assessments, develop treatment plans and administer detoxification medications.
- Proficient in utilizing evidence-based interventions when treating clients.
- Provided emotional support to clients during the detoxification process.
- Effectively performed urine tests to detect drugs or alcohol use.
- Proven track record of designing case management plans that meet the needs of each client.
- Monitored patients' physical and emotional well-being and report unusual behavior and physical ailments to medical staff.
- Aided patients in performing tasks, such as bathing or keeping beds, clothing, or living areas clean.
- Restrained violent, potentially violent, and suicidal patients by verbal and physical means as required
- Encouraged patients to develop work skills and to participate in social, recreational, and other therapeutic activities that enhanced interpersonal skills and develop social relationships.
Sales Associate
Gold Shop
12.2023 - 08.2024
- Greeted customers warmly and offered assistance.
- Helped customers find and select products.
- Kept work area clean, organized and free of clutter at all times.
- Demonstrated exceptional customer service skills, resolving customer complaints efficiently and courteously.
- Tagged new merchandise for sale and updated signs.
- Followed checklist to complete retail store opening and closing activities.
- Cleaned shelves, counters, and tables.
- Greeted customers and ascertained what each customer wanted and needed.
- Encouraged customers to make additional purchases and suggested relevant items.
- Met merchandising standards by keeping store stocked and products faced.
- Handled customer complaints and inquiries in a courteous and efficient manner.
- Delivered customer service by greeting customers and answering any store inquiries.
Warehouse Worker
Amazon
03.2023 - 08.2024
- Pulled and prepared product for shipment, verifying exact number and type of product before loading and shipping.
- Operated manual pallet jack to move products throughout warehouse.
- Packed orders in accordance with customer specifications.
- Organized warehouse space by rearranging items, storing materials, and marking locations.
- Utilized barcode scanning technology to track product movement throughout the warehouse.
- Maintained facility equipment and materials in neat, clean, and orderly fashion.
- Monitored incoming and outgoing shipments for accuracy.
- Utilized computer to record data regarding received and counted stock items.
- Sorted cargo before loading and unloading.
- Washed out cargo containers or storage areas.
- Attached slings, hooks and other devices to lift cargo and guide loads.
Cook/Cashier/Customer Service
Raspado Express
02.2020 - 09.2023
- Maintained cleanliness and organization of kitchen equipment, appliances, and utensils.
- Demonstrated ability to work quickly and accurately in high-pressure environments.
- Cooked food according to recipes set by establishment.
- Maintained temperatures of food products to reduce illness or waste.
- Inspected kitchen equipment regularly for proper functioning; reporting any issues immediately.
- Provided excellent customer service by responding promptly to inquiries from guests or other departments.
- Supervised team members in the kitchen; delegating tasks, providing guidance, training staff.
- Handled cash transactions efficiently; ensuring accuracy when processing payments from customers.
- Made special dressings and sauces as condiments for sandwiches and salads.
Babysitter
08.2017 - 04.2021
- Entertained and engaged with children using games, crafts, and other activities.
- Displayed patience and understanding when dealing with difficult situations involving children.
- Remained alert at all times to ensure the safety of each child under my supervision.
- Provided attentive care to young children, including feeding, bathing, dressing, playing games, reading stories.
- Prepared snacks and cooked meals for children using available food items.
- Performed cleaning and housework tasks to keep living space organized and sanitary.
- Taught basic skills such as brushing teeth, cleaning up, and dressing.
Caregiver
12.2020 - 02.2021
- Performed light housekeeping duties including laundry, meal preparation and grocery shopping.
- Helped clients with daily tasks, such as laundry, housekeeping, and shopping.
- Assisted residents in activities of daily living to maintain health and dignity.
- Administered medications in accordance with physician orders, ensuring accurate dosage and timing.
- Utilized problem solving techniques to resolve challenging situations in a timely manner.
- Transported client to doctor's office and essential errands.
- Helped patients move in and out of beds, baths and wheelchairs.
- Served clients regular balanced meals for breakfast, lunch and dinner.
- Prepared and maintained records of client progress and services performed, reporting changes in client condition to manager and supervisor.
- Completed and submitted clinical documentation in accordance with agency guidelines.
- Participated in case reviews, consulted with team caring for client, to evaluate client's needs and plan for continuing services.
Cashier
The Habit
09.2020 - 01.2021
- Operated cash register and accurately processed payments, returns, and exchanges.
- Maintained cleanliness of the checkout area by cleaning counters, shelves and windows.
- Performed opening and closing procedures, such as counting cash register, restocking, and cleaning.
- Helped restock shelves when necessary to maintain an organized display area.
- Managed large amounts of cash accurately during busy hours in a fast-paced environment.
- Handled customer complaints and inquiries in a courteous and efficient manner.
- Delivered customer service by greeting customers and answering any store inquiries.
Education
High School -
Birmingham High School
Van Nuys, CA03.2023
Skills
- Vital sign monitoring
- Patient assessment
- Clinical supervision
- Individual counseling
- Patient transportation
- Healthcare coordination
- Substance abuse
- Withdrawal symptom management
- Symptom management
- Teamwork and collaboration
- Teamwork
- Behavior observation
- Multitasking
- Problem-solving
- Attention to detail
- Time management
- Multitasking Abilities
- Problem-solving abilities
- Organizational skills
- Excellent communication
- Adaptability and flexibility
- Reliability
- Effective communication
- Self motivation
- Professionalism
- Patient safety
- Behavioral management
- HIPAA requirements
- Group therapy facilitation
- Goal setting
- Patient rights
- Social services
- Active listening
- Relationship building
- Safety procedures
- Vitals monitoring
- Team building
- Employee training
- Time management abilities
- First Aid/CPR
- Progress documentation
- Group therapy
Certification
- Residential advisor . RADT / R1582451024
- CPR/ AED / first-aid, ADB9326
LANGUAGES
English/ Spanish
Fluent
Timeline
Detox Technician
Rise Wellness Center
08.2024 - Current
Sales Associate
Gold Shop
12.2023 - 08.2024
Warehouse Worker
Amazon
03.2023 - 08.2024
Caregiver
12.2020 - 02.2021
Cashier
The Habit
09.2020 - 01.2021
Cook/Cashier/Customer Service
Raspado Express
02.2020 - 09.2023
Babysitter
08.2017 - 04.2021
High School -
Birmingham High School