Summary
Overview
Work History
Education
Skills
Timeline
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Maria Romay

Teaneck

Summary

Forward-thinking team leader skilled at operating departments efficiently to meet goals. Manage and forecast budget. Deliver financial goals. Successful background matching employees with roles for maximum performance and Productivity. Proactive and hardworking individual focused on continuous operational improvement.

Overview

18
18
years of professional experience

Work History

Supervisor

ABM Industries
12.2022 - Current
  • Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
  • Ensured employees understand their responsibilities and are properly trained.
  • Supervised overnight staff, delegating tasks to maintain productivity levels and meet deadlines.
  • Managed inventory control, ensuring adequate supplies were available for nightly operations.
  • Facilitated smooth shift transitions by maintaining open communication between day and night teams.
  • Reduced operational costs with effective budget management and resource allocation during night shifts.
  • Managed communication between associates and management, addressing key issues and needs.
  • Assisted customers with complaints, questions, and concerns.
  • Monitored employee attendance, addressing any issues promptly to maintain optimal staffing levels on the night shift.
  • Addressed customer complaints swiftly, resolving issues in a professional manner to promote positive experiences during nighttime hours.

Administrative Assistant

ABM Industries
11.2021 - 12.2022
  • Supported senior managers and department leaders by completing projects and problem resolution under tight budgets and schedule demands.
  • Closely collaborated with project members to identify and quickly address problems.
  • Delivered high level of service to clients to both maintain and extend relationship for future business opportunities.
  • Ensured accurate record-keeping with diligent data entry and database management for vital company information.

Manager of Operations

Shaky's Juice Bar LLC
07.2017 - 10.2021
  • Developed key operational initiatives to drive and maintain substantial business growth.
  • Reduced personnel turnover and promoted employee development by recruiting team-oriented candidates and implementing new training practices.

Logistics Analyst

Empresas Polar. Cerveceria Polar C.A.
06.2010 - 12.2015
  • Coordinated resolution of issues with supply chain participants, including warehouses, sales brokers and carriers.
  • Analyzed prior delivery processes and uncovered more efficient method.

Project Assistant

Empresas Polar. Cerveceria Polar C.A.
06.2006 - 06.2010
  • Delivered top-notch administrative support to office staff, promoting excellence in office operations.
  • Conducted thorough research using diverse resources to assist professional staff with routine and special project tasks.

Education

Bachelor of Science - Economics

Santa Maria University
Caracas, Venezuela
02.2015

Skills

  • Business Operations
  • Personnel Management
  • Budgeting and Financial Management
  • Quality Standards
  • Operational Efficiency and Safety
  • Team Oversight
  • Payroll Operations
  • Customer Service Excellence
  • Cultivating Productive Relationships

Timeline

Supervisor

ABM Industries
12.2022 - Current

Administrative Assistant

ABM Industries
11.2021 - 12.2022

Manager of Operations

Shaky's Juice Bar LLC
07.2017 - 10.2021

Logistics Analyst

Empresas Polar. Cerveceria Polar C.A.
06.2010 - 12.2015

Project Assistant

Empresas Polar. Cerveceria Polar C.A.
06.2006 - 06.2010

Bachelor of Science - Economics

Santa Maria University

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Maria Romay