MARIA ROMERO
Calexico,CA
Summary
Dedicated customer service professional with proven multitasking and time management skills, excelling in fast-paced environments. Recognized for a commitment to enhancing customer satisfaction and achieving positive outcomes. Adaptable to last-minute changes, ensuring seamless operations and effective problem-solving.
Overview
16
16
years of professional experience
Work History
Teller I
Centris Federal Credit Union / Wells Fargo
, USA
05.2024 - 11.2024
- Cash and check handling
- Deposits, transfers, appointment setting, customer rapport and referrals per needs
- Demonstrated adaptability during peak business hours by multitasking and prioritizing tasks to maintain efficiency and quality of service
- Received and processed customer transactions, including deposits, withdrawals, loan payments and other banking services.
Warehouse Associate II
Astec Industries
, USA
11.2020 - 05.2024
- Learned, created and filled Microsoft, JDE, Oracle, UPS and FedEx systems
- PPE knowledgeable per department
- Pulling, stocking, receiving, packaging, labeling, unloading, delivering and loading orders of company products
- Trained on forklift, manlift, and E-Pallet jack machinery
- Involved with safety and employee committees to organize events and assist the community
Team Leader
The Market/The Flight Deck
, USA
12.2018 - 02.2021
- Facilitated strong relationships with clientele and vendors for all receiving, delivering and stocking merchandise
- In charge of schedules, interviewing, hiring, and training any new hires
- Operated register, deposits, computer programs, cross-functional collaboration, and 24/7 dedication
B2B Lead & CSR & Team Leader
T-Mobile / Verizon Wireless
, USA
06.2008 - 09.2018
- Department leader for various locations
- Schedules, cross-training and traveling arrangements
- Maintained backup support with employees and customers
- Assisted with smooth transitions/introduction of new products and services
- Resolved issues and optimized new business accounts
- Handled customer inquiries and complaints in a timely manner.
Education
High School Diploma -
Castle Park High
CA06.2001
Some College (No Degree) -
Southwestern College
CASkills
- Leadership
- Teamwork
- Organizing
- Planning
- Initiative
- Computer literate
- Office Knowledgeable
- Multitasker
- Customer Professionalism
- Effective communication
- Responsible
- Reliable
- Creative
- Courteous
- Problem-solver
- Great under pressure
- Time management
- Company involved
- Great rapport builder
- Banking law compliance
- Account updating
- MS office proficient
- Accounting systems and software
Languages
- Fluent in English
- Fluent in Spanish
References
References available upon request.
Timeline
Teller I
Centris Federal Credit Union / Wells Fargo
05.2024 - 11.2024
Warehouse Associate II
Astec Industries
11.2020 - 05.2024
Team Leader
The Market/The Flight Deck
12.2018 - 02.2021
B2B Lead & CSR & Team Leader
T-Mobile / Verizon Wireless
06.2008 - 09.2018
High School Diploma -
Castle Park High
Some College (No Degree) -
Southwestern College
Similar Profiles
Rebekah SegerRebekah Seger
Financial Services Representative (Loan Officer) at Centris Federal Credit UnionFinancial Services Representative (Loan Officer) at Centris Federal Credit Union
Rachel RathmanRachel Rathman
Lead Service Representative at Centris Federal Credit UnionLead Service Representative at Centris Federal Credit Union
MARIA ROMEROMARIA ROMERO
Teller at Centris Federal Credit UnionTeller at Centris Federal Credit Union
Raul RamirezRaul Ramirez
Restaurant Worker at CocineroRestaurant Worker at Cocinero
Lillybell OntiverosLillybell Ontiveros
Cashier at PopeyesCashier at Popeyes