Maria Rosales
Queen Creek,AZ
Summary
Team-oriented Bakery Clerk experienced in weighing, packaging, and labeling bakery products and refilling and rotating items to maintain well-stocked inventory. Friendly and reliable individual with solid organizational and prioritization abilities paired with excellent customer service skills. Dependable individual with willingness to learn and perform new tasks.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Host/Patio Opener/Food Service Worker
Portillo's Restaurant Group
Queen Creek , AZ
07.2023 - 10.2024
- Managed dining room layout to maximize efficiency of staff members.
- Contributed to team efforts by accomplishing related tasks as needed.
- Assisted servers in seating guests by escorting them to their tables.
- Maintained cleanliness of lobby area, including wiping down tables and chairs.
- Served as point-of-contact for resolving guest complaints or special requests.
- Greeted guests upon arrival.
- Provided excellent customer service by anticipating customer needs.
- Ensured compliance with health and safety regulations within the restaurant.
- Answered customer inquiries regarding the menu, restaurant services, and special promotions.
- Accommodated guests with children and special needs to promote comfortable dining experience.
Bakery Assistant
Costco
Queen Creek , AZ
10.2023 - 01.2024
- Prepared fillings for pastries and other baked goods based on customer orders.
- Prepared and packaged a variety of baked goods for sale
- Organized storage areas to ensure efficient use of space and easy access to items needed for production.
- Decorated cupcakes using various frostings and icings
- Maintained a clean and sanitary work area throughout the day.
- Prepared and baked pies, cookies, sweet breads, bagels, and baguettes in oven.
- Ensured that all safety protocols were followed while working in the bakery area.
- Monitored expiration dates on ingredients and finished products.
- Demonstrated knowledge of proper food handling techniques when preparing ingredients.
- Provided excellent customer service by addressing inquiries promptly and courteously.
- Followed recipes to ensure consistent quality of finished products.
- Served customers at the front counter by providing product information and taking orders.
Education
High School Diploma -
Escuela Técnica #3 ETI
Monclova Coahuila Mexico06-1988
Skills
- Display Setup
- Order Taking
- Product Packaging
- Quality Control
- Visual Merchandising
- Punctuality
- Sanitation Practices
- Food Safety
- Temperature Monitoring
- Order Fulfillment
- Cup cake Decorating
- Work Prioritization
- Quality Assurance
- Food Preparation
- Sanitation Procedures
- Team Collaboration
- Food handling safety
- Packaging expertise
- Customer inquiries
- Customer Service
- Punctual and Reliable
Languages
Spanish
Native/ Bilingual
English
Professional
Certification
- Arizona Food Handler Essentials Course Certificate
Timeline
Bakery Assistant
Costco
10.2023 - 01.2024
Host/Patio Opener/Food Service Worker
Portillo's Restaurant Group
07.2023 - 10.2024
High School Diploma -
Escuela Técnica #3 ETI