Maria Ruano Marquez
Franklin Square
Overview
11
11
years of professional experience
1
1
Certification
Work History
Office Assistant
Laura Electrical Lighting And Design
Whitestone
02.2016 - Current
- Maintained and updated filing, inventory and database systems, manually or using computer.
- Supported bookkeeping tasks such as invoicing and expense tracking.
- Typed, formatted and edited correspondence and other documents.
- Identified issues and utilized emotional intelligence and diplomatic communication to defuse.
- Provided customer service, addressing inquiries and resolving issues promptly.
- Operated photocopiers and scanners, facsimile machines and personal computers.
- Prepared meeting agendas, attended meetings and recorded and transcribed minutes.
Receptionist
Peterbilt Electric
Astoria
06.2017 - 05.2024
- Processed payments and updated accounts to reflect balance changes.
- Processed customer payments using cash registers or point-of-sale terminals according to company policies and procedures.
- Assisted in maintaining office supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing orders for supplies; verifying receipt of supplies.
- Coordinated company events with venues and advised staff of pertinent details.
- Prepared welcome packages for new hires.
- Operated telephone switchboard to answer, screen and forward calls to appropriate personnel.
- Handled customer inquiries and complaints, providing timely and appropriate solutions.
- Maintained security by following procedures, monitoring logbooks, and issuing visitor badges.
- Scheduled appointments for clients, customers, and other visitors.
- Updated daily log book with information about visitors entering the premises.
- Provided administrative support to various departments, assisting with document preparation and data entry.
Order Processor
Puredot
Hicksville
10.2013 - 07.2023
- Monitored inventory levels, placing replenishment orders when necessary to maintain stock levels.
- Verified client information and validated data before creating shipping paperwork and internal documents.
- Ensured accurate completion of paperwork associated with each order including customs documents.
- Prepared work orders, bills of lading or shipping orders to route materials.
- Read and understood pick sheets in order to prepare accurate customer orders.
- Investigated discrepancies between customer orders and vendor invoices for resolution.
- Coordinated with warehouse personnel regarding shipping schedules for timely delivery.
- Received verbal or written instructions from customers pertaining to their specific needs.
- Pulled correct product from inventory to pack into appropriate box for customers.
- Inspected stock items, discarding defective products and reporting damages to supervisors.
Education
High School Diploma -
H Frank Carey High School
Franklin Square, NY06-2004
Skills
- Data entry
- Inventory management
- Customer service
- Bookkeeping
- Document preparation
- Email communication
- Payroll processing
- Office supply management
Certification
- CPR Cert
Timeline
Receptionist
Peterbilt Electric
06.2017 - 05.2024
Office Assistant
Laura Electrical Lighting And Design
02.2016 - Current
Order Processor
Puredot
10.2013 - 07.2023
High School Diploma -
H Frank Carey High School
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