Receptionist
6th St. Family Dental Group
06.2023 - 08.2023
- Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
- Assisted patients in completing necessary medical forms
- Provided bilingual translation from staff to patients
- Facilitated effective communication between patients, dental staff and insurance companies to ensure seamless coordination of care
- Reduced no-shows by implementing appointment reminder system through phone calls or text messages.
- Handled billing procedures accurately, ensuring prompt payment from both patients and insurance providers.
- Completed patient referrals to other medical specialists
- Facilitated efficient transfer of medical records as needed.
