Maria Ruiz
Wenatchee,WA
Summary
Proven team member with a track record of enhancing customer satisfaction at Sweet River bakery through expectational service and problem solving skills. Demonstrated adaptability and a positive attitude, contributing to team success and improving efficiency. Skilled in customer service and cleaning duties, as well as dependable in food service with a solid background ensuring that high standards of cleanliness and service are met consistently. Demonstrate strong analytical, communication, teamwork skills. Bring a positive attitude and commitment to continuous learning and growth.
Overview
5
5
years of professional experience
Work History
Team Member
Sweet River Bakery
2023.03 - 2024.08
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Learned all required tasks quickly to maximize performance.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Learn to commit to memory to remember menu, making recommendations, providing service, handling payments to ensure customer satisfaction
- Worked different stations to provide optimal coverage and meet production goals.
Online Personal Shopper
Walmart
2022.04 - 2022.07
- Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
- Reviews orders prior to pick up for accuracy and purchase-by dates.
- Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
- Worked productively with customers to meet order requirements and service expectations.
- Tracked substitutions and informed customers of changes.
Housekeeping Room Attendant
Capella Organizational Services
2019.05 - 2019.07
- Replaced used towels and other bathroom amenities such as shampoo, paper towels, and soap.
- Enhanced guest satisfaction by maintaining clean and well-stocked rooms in a timely manner.
- Collaborated with housekeeping staff to ensure timely room turnover and adherence to cleanliness standards.
- Managed work schedules and task assignments for housekeeping personnel, ensuring optimal coverage and productivity.
Education
Diploma -
Brewster High School
Brewster, WA06.2022
Skills
- Positive attitude
- Problem-Solving
- Detail orientated
- Cash Handling
- Time management
- Food safety knowledge
- Interpersonal communication
- Menu memorization
- Food preparation
- Beverage preparation
- Adaptable and flexible
- Relationship building
- Patience and composure
- Customer satisfaction
Timeline
Team Member
Sweet River Bakery
2023.03 - 2024.08
Online Personal Shopper
Walmart
2022.04 - 2022.07
Housekeeping Room Attendant
Capella Organizational Services
2019.05 - 2019.07
Diploma -
Brewster High School
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