Maria Saldana

• Acted as primary point of contact for a portfolio of clients, building and maintaining strong relationships, and understanding their unique logistics needs.
• Coordinated transportation and distribution of goods, ensuring on-time delivery and compliance with all relevant regulations.
• Negotiated transportation rates with carriers, optimizing costs, and improving client's budgetary performance.
• Utilized data analysis and KPI tracking to continuously improve supply chain efficiency, reducing lead times and enhancing service quality.
• Resolved logistics-related issues promptly and effectively, ensuring minimal disruption to supply chain operations.
• Managed all documentation and compliance requirements, including customs and import/export regulations.
• Collaborated with internal departments, carriers, warehouses, and other stakeholders to facilitate smooth logistics operations.

• Maintain and grow existing accounts, analyze customers' needs and offer solutions
• roblem-solvingUse p skills
• Took over Delhaize and Kinxeo accounts and improved their performance
• Worked with load planners to find solutions
• Learned the Cradle-to-grave process.

Office Management:

• Streamlined office operations, ensuring smooth day-to-day activities.
• Managed administrative staff and resources to maintain anefficient work environment.
• Oversaw facilities management, vendor relationships, and procurement.
• Developed and maintained office policies and procedures.

Recruitment:

Led full-cycle recruitment processes, from job posting to onboarding.

• Developed job descriptions, conducted interviews, and assessed candidates.
• Maintained a talent pipeline and built relationships with potential candidates.
• Collaborated with department heads to understand hiring needs and create recruitment strategies.
• Implemented creative sourcing techniques, including social media and job boards.
• Negotiated job offers and managed pre-employment checks.

Human Resources:

• Managed employee records, benefits administration, and payroll coordination.
• Ensured compliance with HR policies and employment laws.
• Handled employee relations, conflict resolution, and performance management.

• Prospected and developed a client base through various sales and marketing strategies.
• Conducted comprehensive insurance needs assessments for clients and recommended suitable life insurance policies.
• Explained policy features, benefits, and coverage options to clients in a clear and concise manner.
• Prepared and presented insurance quotes to potential clients, addressing their questions and concerns.
• Closed sales and maintained detailed records of client interactions and policy information.
• Collaborated with underwriters to process applications, underwriting requirements, and policy issuance.
• Provided exceptional post-sale customer service, addressing policyholder inquiries and assisting with policy updates and claims.
• Stayed updated on industry trends, insurance products, and regulations through continuous education and training.