Summary
Overview
Work History
Education
Skills
Languages
Timeline
Maria Salinas

Maria Salinas

San Francisco,CA

Summary

Proven Residential Counselor with a track record of reducing behavioral incidents at Larkin Youth Services by employing de-escalation techniques. Skilled in resident support and multitasking, demonstrating reliability and professionalism. Excelled in fostering independent living skills and managing crisis situations effectively, enhancing resident wellbeing and safety.

Residential care professional with strong foundation in providing support and guidance to individuals in need. Skilled in crisis intervention, conflict resolution, and behavior management, with proven track record of fostering positive outcomes. Valued team player known for adaptability, reliability, and results-driven approach that aligns with organizational goals. Proficient in active listening, empathy, and maintaining safe, nurturing environment.

Overview

22
22
years of professional experience
4
4
years of post-secondary education

Work History

RESIDENTIAL COUNSLER

Larkin Youth Services
01.2024 - Current
  • Reduced behavioral incidents by employing de-escalation techniques and maintaining a calm environment.
  • Maintained safe and supportive residential environments for at-risk individuals, contributing to their overall wellbeing.
  • Promoted independent living skills through coaching residents in daily tasks such as meal preparation, hygiene, and budgeting.
  • Developed strong rapport with residents through empathetic listening and compassionate communication strategies.
  • Managed crisis situations effectively, ensuring the safety of all residents while adhering to established protocols.
  • Provided guidance to new Residential Counselors during their onboarding process, supporting successful integration into the team environment.
  • Facilitated group counseling sessions to help clients address issues of substance abuse, anger management and interpersonal relationships.
  • did every 30 minutes dorm walks
  • checked in clients and their property each time they entered the facility.
  • did shift logs every half hour.
  • worked with checking 20-25 cameras around the facility during my shift
  • Responded to clients inquiries and concerns, offering support and guidance.

Residential Counselor

Lives Move
06.2021 - 02.2024
  • Conducted regular check-ins with residents to monitor progress, address concerns, and provide ongoing support.
  • checked families in and out during my shift
  • did hourly walk throughs the facility
  • maintained shift log information hourly
  • monitored 35 facility cameras through out my shift
  • Assisted residents in adhering to treatment plans by setting up medical appointments, arranging transportation, coordinating services, and providing emotional support.
  • Communicated behavior choices to residents by outlining positive and negative consequences of choices.
  • did unit check in once a week
  • checked in families for laundry
  • supported families with any support needed
  • supported families with any documentations needed ,ID's Medical, GA, Calworks etc

Home Care Provider

IHSS Adult Services Program
02.2003 - 08.2023
  • Assisted patients with personal requirements for housekeeping and grooming assistance.
  • Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
  • Assisted patients with handling daily chores and errands by transporting to appointments, cleaning personal spaces, and purchasing supplies.
  • Provided patients with assistance in completing daily tasks, reducing daily burden on family members.
  • Interacted kindly with patients and families and displayed positive, outgoing attitude, resulting in establishment of long-term, professional relationships.
  • Cooked tasty, nourishing meals for patients to promote better nutrition.
  • Assisted patients with self-administered medications.
  • Helped patients safely transition between sleeping surfaces and mobility assistance such as wheelchairs by providing consistent support.
  • Promoted a safe home environment for patients by identifying potential hazards and implementing necessary adjustments.
  • Prepared nutritious meals according to dietary requirements, contributing to improved overall health for patients.
  • Kept close eye on behavior and emotional responses of clients to address concerns and protect each person from harm.
  • Educated patients about self-care techniques, empowering them to take an active role in managing their own health.
  • Traveled to clients' homes to complete healthcare services and promote continuity of care.
  • Transported clients for medical and personal outings.

Cashier

Mayflower
09.2018 - 03.2022
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Restocked and organized merchandise in front lanes.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Stocked, tagged and displayed merchandise as required.
  • Answered questions about store policies and addressed customer concerns.
  • Managed cash drawer accurately, ensuring all transactions balanced at end of day.
  • Handled cash with high accuracy and took care to check bills for fraud.
  • Worked with floor team and managers to meet wide range of customer needs.

Education

Associates - SUBSTANCE ABUSE COUNSLER

City College of San Francisco, San Francisco, CA
02.1992 - 03.1996

High School Diploma -

St. JOHNS All Girl School, San Francisco, CA
03-1989
  • Honoree of good attendance
  • Awarded great grade point average

Skills

  • EMR software updates
  • Resident counseling
  • Residential treatment programs
  • Substance abuse disorders
  • Resident support
  • Multitasking
  • Reliability
  • Team building
  • Professionalism

Languages

Spanish
Full Professional

Timeline

RESIDENTIAL COUNSLER - Larkin Youth Services
01.2024 - Current
Residential Counselor - Lives Move
06.2021 - 02.2024
Cashier - Mayflower
09.2018 - 03.2022
Home Care Provider - IHSS Adult Services Program
02.2003 - 08.2023
City College of San Francisco - Associates, SUBSTANCE ABUSE COUNSLER
02.1992 - 03.1996
St. JOHNS All Girl School - High School Diploma,
Maria Salinas