Maria Salinas
Summary
I’m an efficient and compassionate professional with a strong foundation in both clinical and administrative support within healthcare settings. I have a proven ability to assist in patient care, manage medical records, and keep office operations running smoothly. I'm skilled at patient communication and thrive in fast-paced environments where multitasking is essential.
My background as a medical professional has thoroughly prepared me for this role. I've gained valuable experience in both clinical duties and administrative functions, and I’m known for being a reliable source of support for patients and effective in communicating with healthcare teams. I focus heavily on collaboration and adaptability, always ready to adjust to shifting priorities.
I'm proficient in patient interaction, medical record management, and handling a variety of office support tasks. But above all, what drives me the most is helping and assisting others. That’s the heart of why I do what I do.
Overview
13
13
years of professional experience
Work History
Medical Assistant/Front Desk Receptionist
Stuart Cardiology
11.2022 - Current
- Coordinated patient referrals to specialists or other healthcare providers as needed for comprehensive care management plans.
- Optimized appointment scheduling processes to minimize conflicts and maximize physician availability for patients.
- Contributed to positive health outcomes by educating patients on preventative measures, treatment plans, and follow-up care instructions.
- Reduced wait times by swiftly processing insurance claims, verifying coverage, and obtaining pre-authorizations when necessary.
- Streamlined office operations by managing inventory levels, organizing storage areas.
- Assisted in the development of clinic policies and procedures to ensure compliance with industry standards and regulations.
- Performed EKGs and other diagnostic tests, contributing to accurate and timely diagnoses.
- Conducted patient follow-up calls to monitor treatment progress and answer any questions.
- Increased efficiency in office by implementing digital filing system for patient records.
- Streamlined patient check-in process, reducing administrative burden for medical staff.
- Assisted in minor surgical procedures, ensuring sterile environment and patient comfort.
- Assisted with billing and coding processes, ensuring accurate insurance claims and patient invoicing.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Obtained and documented patient medical history, vital signs and current complaints at intake.
- Explained procedures to patients to reduce anxieties and increase patient cooperation.
- Taught patients about medications, procedures, and care plan instructions.
- Measured patient pulse oximetry.
- Scheduled, coordinated and confirmed appointments and meetings.
- Resolved customer problems and complaints.
- Greeted visitors warmly, creating positive first impression of organization.
- Resolved customer issues quickly and notified supervisor immediately when problems escalated.
- Expedited check-in and check-out procedures for guests, ensuring seamless experiences during their visits.
- Managed high-volume phone calls, directing inquiries to appropriate personnel for prompt resolution.
- Obtained client medical history, medication information, symptoms, and allergies.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
Medical Assistant
Indian River Podiatry
05.2017 - 11.2022
- Sanitized, restocked and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms and allergies.
- Directed patients to exam rooms, fielded questions and prepared for physician examinations.
- Performed clerical duties, such as word processing, data entry, answering phones and filing.
- Called and faxed pharmacies to submit prescriptions and refills.
- Collaborated with medical and administrative personnel to maintain patient-focused, engaging and compassionate environment.
- Gathered forms and copied insurance cards to collect patient information for billing and insurance filing.
- Prepared patients for X-rays, suture removal and dressing changes.
- Charge of ordering medical back office supplies
- Preparing for procedures, such as setting up and consent forms.
- Scheduled appointments, Check in and check out
- Confirming appointments and referrals
- Verifying insurance benefits
Business Owner/Operator
Alterations Blessed
09.2012 - 04.2017
- Oversaw end-to-end business processes to maintain proficiency and profitability.
- Served as primary point-of-contact with suppliers and contractors to achieve inventory expectations.
- Monitored staff performance, providing final-say assessment over inquiries.
- Served as principal stakeholder over organization's complete operations.
- Consulted with customers to assess needs and propose optimal solutions.
- Achieved sales goals and increased revenue and profits through productive strategy development and organizational leadership.
- Used print strategies such as newspaper ads, business catalogs and marketing brochures to bring in and capture new customer business.
- Customer service
Education
Medical Assisting
Treasure Coast Technical College
Vero Beach, FL05.2017
Nursing Assistant & Home Health Aide
School District of Indian River
Vero Beach, FL06.2010
High School Diploma -
Vero Beach High School
Vero Beach, FL05.2010
Phlebotomy
Adult And Community Education School
Vero Beach, FL03.2010
Skills
- Updating Medical Records
- Examination Preparation
- Clinical and Operational Judgement
- Problem Anticipation and Resolution
- X-Ray Processing
- Social Perceptiveness
- Cleaning and Organizing
- Wound Care
- Patient Relations
- Next Gen/Phresia software
- Patient scheduling
- Customer service
- Vital signs monitoring
- Procedure assistance
- MD Logic and Medisoft Systems
- Medical Assistance
- Sharps Disposal
- Dressing Removal
- Explaining Instructions
Additional Information
Indian River Podiatry April- May, 2017
Externship
* Patient Communication
* Witness patients with: Bunions, PVD, PF, Neuroma
* Called in Cultures/Pathogen labs for pick up
* Sterilize instruments
* Custom Molded orthotics
Volunteer Work
* Kids Ministry (5 years)
Hobbies
* Love spending time with my family making new memories
* Running
* Reading
* Beach
* Park
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Medical Assistant/Front Desk Receptionist
Stuart Cardiology
11.2022 - Current
Medical Assistant
Indian River Podiatry
05.2017 - 11.2022
Business Owner/Operator
Alterations Blessed
09.2012 - 04.2017
Medical Assisting
Treasure Coast Technical College
Nursing Assistant & Home Health Aide
School District of Indian River
High School Diploma -
Vero Beach High School
Phlebotomy
Adult And Community Education School
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