Maria Salinas

Took guests on Tour Excursions

• Promoted a positive work environment as part of a team-oriented atmosphere among fellow drivers.
• Collaborated with dispatchers for accurate scheduling, addressing any changes or issues promptly.
• Provided courteous service to customers at each stop, addressing inquiries or concerns while representing the company positively.
• Reduced fuel consumption through efficient route planning and effective driving techniques.

• Adapted to unexpected schedule changes by being flexible and adjusting itineraries to keep tours moving smoothly.
• Ensured timely departures and arrivals by strictly adhering to schedules while remaining flexible enough to accommodate unforeseen circumstances or special requests from guests.
• Continued learning and updating knowledge about tour areas, culture and history to provide accurate, timely and exciting information to tour groups.
• Increased customer satisfaction through attentive listening and personalized tour adjustments based on group interests.
• Managed tour groups by keeping on schedule and quickly handling issues to promote positive experiences.
• Received numerous positive reviews from clients, reflecting strong communication skills and in-depth knowledge of tour subjects.
• Provided suggestions and recommendations for activities, restaurants and accommodations to keep customers entertained after tour hours.
• Guided groups of up to Number people on scheduled tours.
• Established positive relationships with tour members through fun and engaging conversation.
• Provided information on various sites throughout area, relaying little-known stories to provide interest.
• Planned and executed efficient tour routes by using maps and other navigational tools.
• Delivered timely and accurate updates to tour coordinator regarding tour progress.
• Checked tour vehicles for cleanliness, safety and functionality.

• Provided safe and efficient transportation of passengers to their intended destination.
• Maintained the cleanliness of the coach before, during, and after trips.
• Ensured that proper safety and security measures were taken at all times while operating vehicles.
• Adhered to traffic laws and regulations while driving motor coaches on highways, city streets, and rural roads.
• Communicated with dispatchers regarding arrival times, delays, or other issues related to trips.
• Conducted pre-trip inspections for vehicle defects such as brakes, tires, lights.
• Greeted passengers upon entering the bus and welcomed them aboard.
• Answered questions from customers about routes and destinations served by the company's services.
• Checked tickets for accuracy when necessary to ensure compliance with company policies.
• Resolved conflicts between passengers in a professional manner when needed.
• Kept accurate records of mileage traveled for each trip taken in accordance with company policy.
• Conducted emergency evacuations if needed due to mechanical failure or hazardous road conditions.
• Reported any maintenance issues immediately to supervisor or mechanic staff.
• Followed established rules and procedures for parking buses at terminals or rest stops.
• Transported passengers on predetermined routes while obeying traffic regulations.
• Performed pre-trip inspection and mechanical checks before scheduled run.
• Obeyed DOT rules and regulations and local laws to maximize safety.
• Operated bus professionally and interacted with passengers to foster pleasant rides.
• Helped elderly and disabled passengers board and exit bus.
• Adapted quickly to unforeseen circumstances such as road closures or detours, making necessary adjustments without compromising safety or timeliness goals.
• Assisted passengers with special needs, ensuring a comfortable and accessible travel experience for all customers.
• Ensured smooth operations, conducting thorough pre-trip inspections and addressing maintenance issues promptly.
• Reduced accidents and maintained safety records by adhering to company policies and federal regulations.
• Enhanced passenger satisfaction by providing safe and timely transportation services.
• Delivered excellent customer service by responding to inquiries, resolving issues, and providing assistance as needed.

• Successfully navigated large shipments of materials through tight spaces and busy facilities.
• Assisted in receiving, stocking and distribution of merchandise.
• Entered information into warehouse management system using handheld scanners and computer terminals.
• Assembled pallets and crates for secure transportation of materials.
• Drove forklifts, pallet jacks and other equipment to move materials.
• Successfully move and remove trailers from dock doors.
• Acknowledge in using Amazon TC and pretrip and post trip.
• Demonstrated safe driving by observing road rules, exercising caution in unfamiliar areas and maintaining vehicle control.
• Inspected truck for defects and safe operating condition before, during and after trips.
• Hooked and unhooked trailers from tractor and converter dollies.
• Maintained telephone and radio contact with supervisor to receive delivery instructions.
• Maintained safe driving habits to protect property and general public on roadways.
• Performed pre- and post-trip safety and maintenance checks to mitigate hazards.