Maria Sanabria
Silver Spring,MD
Summary
Dependable team member trained in register operations and customer service. Contributes to smooth front-end operations and goes beyond requirements to handle customer needs. Reliable, team-oriented, and efficiently completes assignments. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
5
5
years of professional experience
Work History
Cashier
harina bakery
Silver Spring, MD
01.2022 - 12.2023
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Greeted customers and answered any questions they had about the store's products and services.
- Performed other duties as assigned by management.
- Helped customers find specific products, answered questions, and offered product advice.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Trained new team members in cash register operation, stock procedures, and customer services.
- Provided excellent customer service while promoting loyalty programs to increase sales potential.
- Kept records of purchases; maintained orderly appearance of checkout area; restocked supplies as needed.
- Answered customer inquiries regarding store policies and procedures.
- Discounted purchases by scanning and redeeming coupons.
AMA DE LLAVES
Norha Varon
Colombia, Ibague Tolima
01.2019 - 09.2021
- Completed day-to-day duties accurately and efficiently.
- Understood and followed oral and written directions.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Identified needs of customers promptly and efficiently.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Assisted with customer requests and answered questions to improve satisfaction.
- Exceeded customer satisfaction by finding creative solutions to problems.
Education
High School Diploma -
Jose Antonio Ricaurte
Colombia12-2015
Skills
- Customer Assistance
- Customer Service
- Product Recommendations
- Organizational Abilities
- Written and Verbal Communication
- Money Handling
- Sales Expertise
- Cleaning and Sanitizing
- Customer Service Excellence
- Customer Relations
- Order Verification
- Staff Training
- Conflict Resolution
- Time Management Skills
- Issue Resolution
Languages
Spanish
Professional
English
Limited
Timeline
Cashier
harina bakery
01.2022 - 12.2023
AMA DE LLAVES
Norha Varon
01.2019 - 09.2021
High School Diploma -
Jose Antonio Ricaurte
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