Maria Sanchez
Las Vegas,NV
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure position. Ready to help team achieve company goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
17
17
years of professional experience
Work History
FatBurger
Shift Leader
03.2019 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Worked flexible hours across night, weekend and holiday shifts.
- Handled customer inquiries and suggestions courteously and professionally.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Clarified customer issues and determined root cause of problems to resolve product or service complaints.
- Processed customer service orders promptly to increase customer satisfaction.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Restocked and organized merchandise in front lanes.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Built relationships with customers to encourage repeat business.
- Trained and supervised employees on office policies and procedures.
- Completed daily logs for management review.
Planet Hollywood V Theater
Usher
10.2006 - 06.2017
- Accurately read, understood and carried out written instructions.
- Followed standards and procedures to maintain safe work environment.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
- Worked effectively in fast-paced environments.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Excellent communication skills, both verbal and written.
- Skilled at working independently and collaboratively in a team environment.
Education
High School Diploma -
Ed W Clark High School
Las Vegas, NV05.1992
Skills
- Excellent Communication
- Written Communication
- Organization and Time Management
- Clerical Support
- Self-Motivated
- Planning and Coordination
- Attention to Detail
- Data Entry
- Training and Development
- Good Telephone Etiquette
- Teambuilding
- Decision-Making
Languages
Spanish
Native or Bilingual
Timeline
FatBurger
Shift Leader
03.2019 - Current
Planet Hollywood V Theater
Usher
10.2006 - 06.2017
High School Diploma -
Ed W Clark High School
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