Summary
Work History
Education
Skills
Languages
Timeline
Generic

Maria Sanchez

Riverside,CA

Summary

Dynamic and results-oriented professional with extensive experience in customer service at McDonald's. Proven ability to enhance customer satisfaction through effective problem-solving and strong communication skills. Recognized for maintaining a clean and organized environment while training and motivating team members to achieve high performance and operational excellence.

Work History

DRA/cashier/dish Washer/salad Bar Attendant

Souplantation & Sweet Tomatoes
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.

Shift Lead

McDonald's
  • Completed store opening and closing procedures and balanced tills.
  • Trained new employees and delegated daily tasks and responsibilities.
  • Maintained a clean and organized work environment, ensuring safety standards were met consistently.
  • Oversaw cash handling procedures, ensuring accuracy and proper documentation at all times.
  • Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.

Cashier/Sub Artist

SUBWAY®Restaurants
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Restocked and organized merchandise in front lanes.

Manager

Soup N Fresh
  • Managed and motivated employees to be productive and engaged in work.
  • Accomplished multiple tasks within established timeframes.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
  • Maximized performance by monitoring daily activities and mentoring team members.
  • Cross-trained existing employees to maximize team agility and performance.

Education

GED -

Riverside Adult School
Riverside

Skills

  • Customer service
  • Customer assistance
  • Work ethic and integrity
  • Patience and empathy
  • Time management skills
  • Cleaning and sanitizing
  • Team collaboration
  • Professionalism and courtesy

Languages

Spanish
Native or Bilingual
English
Native or Bilingual

Timeline

DRA/cashier/dish Washer/salad Bar Attendant

Souplantation & Sweet Tomatoes

Shift Lead

McDonald's

Cashier/Sub Artist

SUBWAY®Restaurants

Manager

Soup N Fresh

GED -

Riverside Adult School

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Maria Sanchez