Jarred Montoya
Union City,NJ
Summary
Dynamic and dedicated server with a strong work ethic and exceptional customer service skills honed at Top Notch Personnel Inc. Proven ability to enhance guest experiences through effective multitasking and team collaboration. Adept at cash handling and maintaining cleanliness standards, consistently achieving high customer satisfaction.
Overview
6
6
years of professional experience
Work History
Storage Manager
Storage Post
Jersey City, NJ
03.2025 - Current
- Oversaw daily operations of a self-storage facility, including coordinating unit rentals and assisting customers with policies, pricing, and unit selection.
- Prepared and executed lease agreements with accuracy and professionalism.
- Processed customer payments and ensured secure handling and accurate deposits of cash and check transactions.
- Performed opening and closing procedures, maintaining operational readiness and security standards.
- Conducted hands-on operational duties, including cutting locks for scheduled monthly auctions and securing delinquent or vacated units.
- Maintained facility cleanliness and organization to ensure a safe, professional, and welcoming environment.
- Demonstrated strong customer service, attention to detail, and accountability in day-to-day facility management.
Server
Top Notch Personnel Inc.
New York, NY
01.2020 - 07.2022
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
Team Member
Papa John's Pizza
Union City, NJ
09.2020 - 12.2020
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Learned all required tasks quickly to maximize performance.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Contributed to team success by completing jobs quickly and accurately.
- Developed strong customer service and product knowledge skills to enhance individual and team performance.
- Increased customer satisfaction with prompt and accurate responses to inquiries, addressing concerns, and resolving issues.
- Achieved high level of customer service with thorough product knowledge and attentive assistance.
Education
Bachelor Of Communication Studies - Communications
Caldwell University
Caldwell, NJ05-2025
Skills
- Strong Work Ethic & Reliability
- Exceptional Customer Service
- Cash Handling & Financial Accuracy Leasing & Administrative Operations
- Security & Facility Operations
- Facility Cleanliness & Property Standards
- Team Collaboration & Problem Solving
Languages
Spanish
Professional Working
Timeline
Storage Manager
Storage Post
03.2025 - Current
Team Member
Papa John's Pizza
09.2020 - 12.2020
Server
Top Notch Personnel Inc.
01.2020 - 07.2022
Bachelor Of Communication Studies - Communications
Caldwell University
Football
Ive created many relationships and learned how to operate and be a leader on and off the field. Football has helped me become a better person today by the trials, tribulations and the determination to not quit, thats how i will go about my work job and my career.