Maria Sanchez Flores
Virginia Beach,VA
Summary
Proactive and versatile professional with a dedication to quickly adapting to new challenges. Strong problem-solving abilities and a proven track record of fostering strong relationships with clients and team members. Focused on supporting team success and achieving positive results.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Hospital Corpsman
USN
Norfolk, VA
01.2018 - 07.2025
- Facilitated patient care by performing examinations and administering treatment.
- Maintained functionality and organization of medical treatment areas and provisions, including equipment maintenance and team leadership.
- Established strong relationships with other healthcare professionals.
- Collaborated with medical personnel to quickly treat and transport patients.
- Provided support to operating room staff during surgeries.
- Assisted physicians in the diagnosis, treatment and management of patient care.
- Administered medications and immunizations.
- Monitored post-operative recovery progress of surgical patients.
- Maintained updated knowledge through continuing education and advanced training.
- Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Worked effectively in team environments to make the workplace more productive.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
Front Desk Medical Receptionist
El Proyecto Del Barrio
Arleta, CA
09.2013 - 07.2017
- Delivered high-quality administrative and customer service to sustain patient and work flows.
- Called patients to confirm scheduled appointments and obtain additional details.
- Retrieved faxes and uploaded documents to patient charts to assist clinical staff.
- Ensured compliance with HIPAA regulations by maintaining confidentiality of all patient information.
- Entered insurance, demographics and health history into patient database.
- Managed front office customer service, appointment management, billing and administration tasks to streamline workflow.
- Processed patient payments and scanned identification and insurance cards.
- Managed office phone lines by checking voicemail, returning calls and directing messages to team members.
- Monitored appointment schedules to ensure timely arrival of patients for their scheduled visits.
- Communicated with patients with compassion while keeping medical information private.
- Monitored office supplies inventory and placed orders when necessary.
- Checked patients in and out for appointments and collected co-payments.
- Managed multiple tasks simultaneously while providing excellent customer service in a busy office environment.
Education
High School Diploma -
Community Charter Early College High School
Lakeview Terrace, CA05-2012
Associate of Science - Nursing
ECPI University
Virginia Beach, VASkills
- Communication skills
- Problem solving
- Team collaboration
- Customer service
- Continuing education
- Attention to detail
- Adaptability and flexibility
- Organizational skills
- Time management
- Patient care
- Appointment scheduling
- Inventory management
Certification
- Basic Life Support
- CPR
Languages
English
Professional
Spanish
Professional
References
References available upon request.
Timeline
Hospital Corpsman
USN
01.2018 - 07.2025
Front Desk Medical Receptionist
El Proyecto Del Barrio
09.2013 - 07.2017
High School Diploma -
Community Charter Early College High School
Associate of Science - Nursing
ECPI University