MARIA SANDOVAL
MONROE,USA
Summary
Passionate about enhancing customer experiences and fostering long-term client relationships, aiming to drive store performance and customer satisfaction to new heights. Customer-focused individual with a passion for delivering exceptional service. Strong interpersonal skills with a talent for effectively addressing concerns. Committed to improving customer satisfaction and driving positive outcomes.
Overview
9
9
years of professional experience
Work History
Dental Assistant
pediatric dentistry of nanuet
Nanuet, NY
01.2025 - Current
- Utilized automated washers to sterilize instruments and prevent cross-infection between patients.
- Exposed diagnostic dental x-rays to analyze teeth condition.
- Greeted patients upon arrival at the office and escorted them to an examination room.
- Took bitewing, periapical, panoramic and occlusal X-rays and prepared for dentists to review.
- Created dental x-rays using traditional and digital methods to help dentists detect tooth decay, cavities and other issues needing to be treated.
- Kept accurate records of dental treatments provided for each patient's visit.
- Exposed dental diagnostic x-rays.
- Conducted dental cleanings and checked teeth for cracked fillings.
WINDOW TINTER
Georgis professional window tinting
Emerson, USA
06.2016 - Current
- Expertly apply window tinting to enhance vehicle aesthetics and functionality
- Consistently meet client specifications, resulting in high customer satisfaction rates
- Work closely with team members to streamline tinting process
- Contribute to a positive work environment, fostering teamwork and knowledge sharing among colleagues
- Provide expert advice to customers on tint options and maintenance
- Offer exceptional after-service support, building long-term client relationships and repeat business
- Developed customer education materials on tint care
- Created easy-to-follow maintenance guides, improving long-term client satisfaction and product longevity
Dental Assistant
Oakland Smile Station
Oakland, NJ
10.2024 - 12.2024
- Checked with participants throughout procedures to help alleviate anxiety.
- Assisted dentist during examinations by retracting patient's cheeks and tongue.
- Provided support services such as stocking rooms with supplies, cleaning trays and changing linens between patients.
- Sanitized equipment, cleaned treatment rooms and restocked supplies after each patient's treatment to maintain cleanliness and prepare for next patient.
- Kept accurate records of dental treatments provided for each patient's visit.
- Sterilized instruments according to established guidelines and protocols.
SERVICE ADVISOR
Toyota
Spring Valley, USA
08.2024 - 10.2024
- Meticulously managed service schedules, ensuring efficient workflow and maximizing the number of vehicles serviced daily at Toyota
- Streamlined service processes, significantly reducing wait times and boosting customer satisfaction scores, resulting in measurable improvements in service efficiency
- Analyzed service trends and customer feedback, identifying areas for improvement and developing data-driven strategies to enhance overall service quality
SALES ASSOCIATE
Hobbs
Central Valley, USA
05.2024 - 07.2024
- Energized sales team at Hobbs, driving customer engagement and boosting store performance through innovative product presentations and personalized service
- Fostered a supportive team environment at Hobbs, enhancing overall store efficiency and customer satisfaction through seamless coordination
- Orchestrated dynamic product presentations at Hobbs, significantly boosting sales and enhancing customer engagement through personalized service strategies
- Optimized sales strategies at Hobbs, resulting in substantial revenue growth and improved customer retention rates during peak seasons
SALES ASSOCIATE
J.Crew
Central Valley, USA
11.2023 - 04.2024
- Deliver exceptional customer service at J.Crew, assisting with product selection and styling
- Maintain store organization and contribute to sales targets
- Drive sales through personalized shopping experiences and product knowledge
- Collaborate with team to exceed store performance goals
- Propose creative solutions to improve customer engagement
- Adapt to new product launches and promotional strategies to boost sales performance
- Maintain meticulous store presentation standards
- Consistently meet and exceed individual sales objectives while contributing to overall team success
Education
CERTIFICATE -
Gs dental academy
Springfield, nj12.2024
SOME COLLEGE -
Montclair State University
Montclair, nj05.2024
HIGH SCHOOL DIPLOMA -
Monroe Woodbury high school
Central Valley06.2023
Skills
- Customer Service
- Problem Solving
- Sales Techniques
- Attention to Detail
- Time Management
- Team Collaboration
- Presentation Skills
- Creative Thinking
- Customer Engagement
- Sales Strategy
- Equipment sterilization
- Patient intake procedures
- Exam room setups
- Appointment scheduling
- Sterilization techniques
Languages
Spanish, Proficient
Timeline
Dental Assistant
pediatric dentistry of nanuet
01.2025 - Current
Dental Assistant
Oakland Smile Station
10.2024 - 12.2024
SERVICE ADVISOR
Toyota
08.2024 - 10.2024
SALES ASSOCIATE
Hobbs
05.2024 - 07.2024
SALES ASSOCIATE
J.Crew
11.2023 - 04.2024
WINDOW TINTER
Georgis professional window tinting
06.2016 - Current
CERTIFICATE -
Gs dental academy
SOME COLLEGE -
Montclair State University
HIGH SCHOOL DIPLOMA -
Monroe Woodbury high school
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