Maria Sandoval
Miami,FL
Summary
Dedicated to listening to customer needs and preferences, expertly matching products and driving loyalty. Brings in-depth knowledge. Customer-focused Retail Sales Associate recognized for high productivity and efficient task completion. Possess specialized skills in customer service, inventory management, and sales techniques. Excel in communication, problem-solving, and adaptability to ensure positive shopping experiences and meet sales goals.
Overview
7
7
years of professional experience
Work History
Vendor
Bicicletas Reidtler CA
San Cristobal, Estado Tachira, Venezuela
01.2014 - 12.2020
- Greeted customers to determine wants or needs.
- Handled returns and exchanges according to company policies.
- Monitored sales floor to identify customers in need of assistance and merchandise requiring replenishment.
- Answered customer inquiries regarding product features, pricing, and availability.
- Created price tags and merchandise signs for new items.
- Recommended, selected and located merchandise based on customer desires.
- Inspected purchased items for defects before handing them over to customers.
- Cleaned shelves, counters and tables to maintain organized store.
- Maintained thorough knowledge of store merchandise, current sales, and promotions.
- Monitored and maintained the cleanliness and organization of the sales floor and stock areas.
- Followed company policies, rules and procedures to promote company goals and maintain safety.
- Prepared merchandise for purchase or rental.
- Organized displays to attract customers and promote sales.
- Stocked shelves with merchandise according to company standards.
- Assisted with conducting merchandise stock counts and reported discrepancies to supervisor.
- Helped customers by answering questions and locating merchandise.
- Kept calm and applied strong problem-solving and interpersonal skills to resolve conflicts.
- Organized store by returning merchandise to proper areas and restocked displays.
- Provided excellent customer service, resolving issues and answering queries promptly.
Education
Bachelor of Science - Business Administration
Manuela Saenz University Institute
Venezuela04-2014
Skills
- Effective communication
- Adaptability to change
- Professional appearance
- Store maintenance
- Adaptability
- Communication and interpersonal skills
- Adaptable and flexible
- Team collaboration
- Friendly and outgoing
- Reliability and punctuality
Languages
Spanish
Native/ Bilingual
English
Elementary
Timeline
Vendor
Bicicletas Reidtler CA
01.2014 - 12.2020
Bachelor of Science - Business Administration
Manuela Saenz University Institute
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