Maria Sandoval Ibarra
Brighton,CO
Summary
Dedicated professional with strong skills in team supervision and problem-solving. Recognized for the ability to train and mentor staff while maintaining high standards of service and food quality. Ready to leverage expertise to drive operational success.
Overview
9
9
years of professional experience
Work History
Back of House Shift Leader
Chick-Fil-A
Broomfield, CO
08.2017 - Current
- Supervised daily shift operations, ensuring high standards of customer service, food quality, efficiency, and overall business performance.
- Trained, mentored, and evaluated employees, providing ongoing feedback and guidance while fostering a positive and productive team environment.
- Coordinated staffing, delegated responsibilities, and monitored team performance to maintain efficient service and adequate coverage during busy periods.
- Implemented process improvements to increase order accuracy, improve workflow, and reduce customer wait times in collaboration with other kitchen staff.
- Enforced company policies, health and safety regulations, and workplace standards, maintaining a clean, safe, and compliant environment.
- Communicated with upper management and collaborated with other shift leaders, preparing shift reports, addressing operational issues, resolving employee conflicts, and maintaining consistent standards across shifts.
Education
Associate of Science - Business Administration
Aims Community College
Greeley, COEnglish As A Second Language -
Aims Community College
Greeley, COGED -
Aims Community College
Greeley, COBachelor of Science - Public Accounting
Instituto Technologico De Ciudad Juarez
Ciudad Juarez, ChihuahuaSkills
- Team supervision
- Staff training and development
- Motivational shift leadership
- Shift leadership
- Team leadership
- Team oversight
- Daily workflows
- Multitasking Abilities
- Attention to detail
- Multitasking
- Positive attitude
- Flexible schedule
Timeline
Back of House Shift Leader
Chick-Fil-A
08.2017 - Current
Associate of Science - Business Administration
Aims Community College
English As A Second Language -
Aims Community College
GED -
Aims Community College
Bachelor of Science - Public Accounting
Instituto Technologico De Ciudad Juarez