Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Maria Santiago-Semidey

Lancaster,PA

Summary

Energetic, compassionate and empathetic Residential Technician dedicated to providing top-quality, client-centered care. Fast learner and dedicated in helping others overcome addiction and their traumas.

Overview

23
23
years of professional experience

Work History

Residential Technician

Blueprints for Addiction Recovery
Lancaster, PA
09.2023 - Current

Support and monitor clients while in the program, as well as ensuring the physical environment is safe and clean.

Provide clients with their daily schedules.

Implement pro-social group activities for residents.

Crisis Intervention as needed

Transport from and to client's residence to daily programs or outside activities ie. Meetings, entertainment, etc.

Cook

Hilton Garden Inn Hotel
Lancaster, PA
07.2022 - 08.2022

Set up and stock stations with necessary supplies for current and following shift.

Prepare food for service (ie. chopping vegetables, pre-cook meats, etc.)

Cook menu items per customer request and plate them in a presentable way.

Ensure food comes out simultaneously in high quality and in a timely fashion.

Comply with nutrition and sanitation regulations and safety standards.

Maintain a positive and professional approach with coworkers and customers.

Keep inventory of kitchen stock.

Cook

Old San Juan Restaurant
Lancaster, PA
10.2017 - 11.2017

Set up and stock stations with necessary supplies for current and following day.

Prepare food for service (ie. chopping vegetables, cook the rice, beans, meats, etc.)

Cook menu items per customer request and plate them in a presentable way.

Ensure food comes out simultaneously in high quality and in a timely fashion.

Comply with nutrition and sanitation regulations and safety standards.

Maintain a positive and professional approach with coworkers and customers.

Server

Rainbow Comedy Playhouse
Paradise, PA
08.2014 - 02.2015

Greet customers in a friendly and professional manner.

Suggest appetizers, meals and desserts to customers based on the menu and specials.

Take customers drinks and food orders.

Ensure that all orders are accurate and brought to each table in a timely manner.

Confirm orders with chefs, kitchen crew and bartenders whenever a clarification is requested.

Work closely with restaurant management to immediately address all customer concerns and create a pleasant dining experience.

Assist with setting tables and rearranging tables to accommodate larger parties.

Set up for next day show.

Server

Cracker Barrell Old Country Store
Lancaster, PA
02.2012 - 05.2014

Greet customers in a friendly and professional manner.

Suggest appetizers, meals and desserts to customers based on the menu and specials.

Take customers drinks and food orders.

Ensure that all orders are accurate and brought to each table in a timely manner.

Confirm orders with chefs and kitchen crew whenever a clarification is requested.

Work closely with restaurant management to immediately address all customer concerns and create a pleasant dining experience.

Assist with setting tables and rearranging tables to accommodate larger parties.

Utilize expo system to communicate customers orders to kitchen.

Sales Associate

Sears Roebuck
Lancaster, PA
08.2001 - 08.2007

Greet customers in a friendly and professional manner.

Deliver excellent customer service that ensures ongoing sales and high levels of customer satisfaction.

Work with customers to determine their needs and then recommend the appropriate product to the customer.

Assist in ensuring that the product presentation area is clean and organized.

Develop and cultivate strong buying relationship with customers.

Use company literature and available training resources to stay up to date on product and merchandise features.

Teacher's Aide

Santiago Gonzalez Middle School
Ponce, PR
03.2001 - 05.2001

Reinforce the instruction taught in the classroom to students in the after school program.

Work with students individually as needed.

Enforce school rules and policies.

Education

High School Diploma -

Alfredo M Aguayo
Ponce, PR
05-1998

Some College (No Degree) - Social Sciences

University of Puerto Rico
Ponce, PR

Skills

  • Crisis Intervention
  • Consistent Supervision
  • Medication Administration
  • Client Monitoring
  • Time Management
  • Client Documentation
  • Support Services
  • Transporting Clients
  • Emotional Support
  • Behavior Redirection

Languages

Spanish
Native/ Bilingual

Timeline

Residential Technician

Blueprints for Addiction Recovery
09.2023 - Current

Cook

Hilton Garden Inn Hotel
07.2022 - 08.2022

Cook

Old San Juan Restaurant
10.2017 - 11.2017

Server

Rainbow Comedy Playhouse
08.2014 - 02.2015

Server

Cracker Barrell Old Country Store
02.2012 - 05.2014

Sales Associate

Sears Roebuck
08.2001 - 08.2007

Teacher's Aide

Santiago Gonzalez Middle School
03.2001 - 05.2001

High School Diploma -

Alfredo M Aguayo

Some College (No Degree) - Social Sciences

University of Puerto Rico
Maria Santiago-Semidey