Maria Santoro Johnston

Oversee the housekeeping department which has approx 100 employees.

Responsibilities include:

• keep a positive work environment through effective team communication.
• provided guidance and support to staff members when needed.
• assigning staff to their daily duties.
• daily payroll & payroll reports
• conducting morning meeting with staff
• monitor work assignment progress throughout the day.
• Inventory counts
• staffing reports & weekly scheduling
• interviewing & process potential new hires
• coaching and counseling employees
• daily unit inspections
• attend meetings with other department managers.
• develop strategies to increase efficiency while reducing costs within the department.
• review guest feedback of areas of improvement in housekeeping services.
• assure compliance with OSHA regulations and company safety policies.
• monitor monthly finances and complete budgeting reports