Maria Santos
New York,NY
Summary
Dynamic and detail-oriented receptionist with proven expertise at LSA Family Health Service in call management and appointment scheduling. Recognized for exceptional customer service and active listening skills, effectively enhancing client satisfaction and streamlining office operations. Committed to maintaining accurate client records and fostering a welcoming environment for all visitors.
Overview
24
24
years of professional experience
Work History
Receptionist
Lsa Family Health Service
New York, New York
05.2024 - 07.2025
- Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
- Scheduled and confirmed appointments.
- Greeted visitors and provided them with information needed.
- Updated and recorded client information to maintain accounts.
Administrative Assistant
Marino and Verneziano, Esqs
New York, New York
03.2001 - 10.2018
- Prepared correspondence, reports, and presentations for court proceedings.
- Facilitated communication between clients and legal team effectively.
- Handled billing inquiries and maintained accurate financial records.
- Answered phone calls and emails to provide information, resulting in effective business correspondence.
Education
High School Diploma -
Jamaice High School
Jamaica, NY06-1980
Skills
- Type 30wpm
- Call management
- Appointment scheduling
- Client record maintenance
- Visitor assistance
- Data entry
- Customer service
- Office organization
- Team collaboration
- Active listening
- Conflict management
- Professional demeanor
Languages
Spanish
Professional
Affiliations
- Participate in community projects and interact with community memebers in East Harelm
Timeline
Receptionist
Lsa Family Health Service
05.2024 - 07.2025
Administrative Assistant
Marino and Verneziano, Esqs
03.2001 - 10.2018
High School Diploma -
Jamaice High School
Similar Profiles
Monica RichmondMonica Richmond
Freelance Italian-English Medical Interpreter at LSA LANGUAGE SERVICE ASSOCIATESFreelance Italian-English Medical Interpreter at LSA LANGUAGE SERVICE ASSOCIATES
MARON LOPEZMARON LOPEZ
Provider at Family Home Health ServiceProvider at Family Home Health Service
Melissa SanchezMelissa Sanchez
Senior Protective Services Worker, Court Intervention at San Diego County Health and Human Service Agency, Child and Family Well-Being- Office of Child SafetySenior Protective Services Worker, Court Intervention at San Diego County Health and Human Service Agency, Child and Family Well-Being- Office of Child Safety
Shahzeb ArifShahzeb Arif
Vice President, Analytics at Publicis CollectiveVice President, Analytics at Publicis Collective
Estaban CandelarioEstaban Candelario
Recruiter at SDR BlueprintRecruiter at SDR Blueprint