Maria Saucedo
Pomona,CA
Summary
Driven professional with proven expertise in warehouse operations and customer service, notably at DHL Supply Chain. Excelled in order accuracy and packing efficiency, enhancing productivity by implementing time management strategies. Demonstrated exceptional teamwork and critical thinking skills, significantly reducing fulfillment errors. Achieved a notable increase in customer satisfaction through effective communication and problem-solving abilities.
Overview
6
6
years of professional experience
Work History
Order Filler Picker
DHL Supply Chain
06.2021 - Current
- Prepared orders by processing requests, pulled materials from warehouse, packed boxes, and prepared shipments.
- Facilitated smooth operations during peak periods, effectively handling increased workload without compromising quality or timeliness of deliveries.
- Contributed to a safe working environment by adhering to strict safety protocols during all tasks.
- Implemented effective time management strategies, significantly increasing productivity within tight deadlines.
- Reduced fulfillment errors by using RF scanners to quickly pick items to proper bins.
- Excellent communication skills, both verbal and written.
- Picked and packed order items.
- Used appropriately sized boxes to pack products with care, minimizing shifting and damage during transport.
Sales Associate
Walmart
05.2018 - 03.2020
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions about sizing, accessories, and merchandise care.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
Education
Associate Of Applied Business - Business Administration
Citrus College
Glendora, CASkills
- Warehouse Safety
- Product picking
- Picking efficiency
- Stock organization
- Order Accuracy
- Order picking and processing
- Warehouse Operations
- Packing and shipping
- Order Picking
- Quick Learner
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Order Filler Picker
DHL Supply Chain
06.2021 - Current
Sales Associate
Walmart
05.2018 - 03.2020
Associate Of Applied Business - Business Administration
Citrus College