Experienced and dependable general worker with a proven track record of efficiently completing tasks in various settings. Skilled in manual labor, equipment operation, and maintaining a clean and organized workspace. Safety-conscious with a strong work ethic and the ability to adapt to different environments. Ready to contribute to a dynamic team and make a positive impact.
Overview
24
24
years of professional experience
Work History
Front Desk Receptionist
Intercare Community Health Network
Bangor, MI
12.2007 - 12.2018
Resolved any customer complaints or issues in a timely fashion following established protocols.
Ensured proper handling of confidential information at all times in accordance with company policies.
Resolved customer complaints promptly and courteously.
Processed payments accurately and efficiently.
Scheduled appointments for clients according to established procedures.
Provided administrative support to other departments when needed.
Answered telephone calls, responded to inquiries and provided information regarding services.
Greeted incoming patients, completed registration procedures and checked each into system.
Collected copays and account balance payments and updated account records.
Kept examination rooms clean, stocked with necessary supplies and prepared for incoming patients.
Collected samples from patients for laboratory testing purposes.
Maintained accurate medical records through filing, charting, transcription and data entry into electronic health record system.
Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
Registered new patients into practice management software program accurately entering demographic information.
Business Associate
La Guadalupana Bakery
Chicago, IL
05.1995 - 05.2000
Generated purchase orders for office supplies as needed.
Monitored inventory levels of office supplies and placed orders when necessary.
Created and maintained filing systems by organizing and adding files.
Performed bookkeeping and completed bank deposits to assist with financial management and recordkeeping.
Education
Medical Assistant Diploma -
Olympia Collage
Burr Ridge, IL
06-2000
Associate of Business Administration -
Northwestern Business Collage
Hickory Hills, IL
04-1997
High School Diploma -
Lourdes High School
Chicago, IL
05-1994
Skills
Customer Service
Clerical Support
Appointment confirmation
Scheduling appointments
Fluent in Spanish and English
Languages
English
Native/ Bilingual
spanish
Native/ Bilingual
Timeline
Front Desk Receptionist
Intercare Community Health Network
12.2007 - 12.2018
Business Associate
La Guadalupana Bakery
05.1995 - 05.2000
Medical Assistant Diploma -
Olympia Collage
Associate of Business Administration -
Northwestern Business Collage
High School Diploma -
Lourdes High School
Similar Profiles
Morgan WoodleyMorgan Woodley
Coding and Charge Entry Specialist at Intercare Community Health NetworkCoding and Charge Entry Specialist at Intercare Community Health Network