Maria Saucedo
Bangor,MI
Summary
Experienced and dependable general worker with a proven track record of efficiently completing tasks in various settings. Skilled in manual labor, equipment operation, and maintaining a clean and organized workspace. Safety-conscious with a strong work ethic and the ability to adapt to different environments. Ready to contribute to a dynamic team and make a positive impact.
Overview
24
24
years of professional experience
Work History
Front Desk Receptionist
Intercare Community Health Network
Bangor, MI
12.2007 - 12.2018
- Resolved any customer complaints or issues in a timely fashion following established protocols.
- Ensured proper handling of confidential information at all times in accordance with company policies.
- Resolved customer complaints promptly and courteously.
- Processed payments accurately and efficiently.
- Scheduled appointments for clients according to established procedures.
- Provided administrative support to other departments when needed.
- Answered telephone calls, responded to inquiries and provided information regarding services.
- Greeted incoming patients, completed registration procedures and checked each into system.
- Collected copays and account balance payments and updated account records.
- Kept examination rooms clean, stocked with necessary supplies and prepared for incoming patients.
- Collected samples from patients for laboratory testing purposes.
- Maintained accurate medical records through filing, charting, transcription and data entry into electronic health record system.
- Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
- Registered new patients into practice management software program accurately entering demographic information.
Business Associate
La Guadalupana Bakery
Chicago, IL
05.1995 - 05.2000
- Generated purchase orders for office supplies as needed.
- Monitored inventory levels of office supplies and placed orders when necessary.
- Created and maintained filing systems by organizing and adding files.
- Performed bookkeeping and completed bank deposits to assist with financial management and recordkeeping.
Education
Medical Assistant Diploma -
Olympia Collage
Burr Ridge, IL06-2000
Associate of Business Administration -
Northwestern Business Collage
Hickory Hills, IL04-1997
High School Diploma -
Lourdes High School
Chicago, IL05-1994
Skills
- Customer Service
- Clerical Support
- Appointment confirmation
- Scheduling appointments
- Fluent in Spanish and English
Languages
English
Native/ Bilingual
spanish
Native/ Bilingual
Timeline
Front Desk Receptionist
Intercare Community Health Network
12.2007 - 12.2018
Business Associate
La Guadalupana Bakery
05.1995 - 05.2000
Medical Assistant Diploma -
Olympia Collage
Associate of Business Administration -
Northwestern Business Collage
High School Diploma -
Lourdes High School
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