MARIA SCHOLL
RIVERSIDE,CA
Summary
Customer Service Representative with significant expertise in supporting diverse learners and fostering positive interactions. Background in classroom management and behavior guidance enhances the ability to resolve conflicts effectively. Excellent organizational skills streamline operations and improve overall customer satisfaction.
Overview
1
1
Language
1
1
Certification
9
9
years of professional experience
Work History
Paraprofessional
ProCare Therapy
EASTVALE CA
10.2025 - Current
- Collaborated with educators to develop and implement individualized learning plans.
- Supported students with special needs during instructional sessions and assessments.
- Monitored student behavior and provided guidance to cultivate a positive learning environment.
- Assisted teachers in classroom management and engagement activities.
- Organized classroom materials to enhance daily lesson execution.
- Documented student progress and reported observations to teaching staff to inform instructional adjustments.
- Participated in training sessions to improve skills in supporting diverse learners.
- Established positive relationships with students, parents, and colleagues to enhance communication and support.
Caregiver
Family
Woodcrest
07.2023 - 09.2025
- Provided compassionate care and support to family members, enhancing daily quality of life and fostering a nurturing environment
- Implemented structured daily routines, improving consistency in care and contributing to well-being of family members
- Administered medications according to healthcare professionals' prescriptions.
- Collaborated with healthcare professionals to ensure comprehensive care and facilitate effective communication of health plans
Customer Service Associate
The Home Depot
Riverside, California
01.2019 - 07.2023
- Streamlined service delivery to elevate customer satisfaction levels.
- Cultivated a welcoming environment through warm greetings and proactive assistance.
- Managed ATM operations, ensuring precise transaction processing.
- Established eye-catching displays to enhance product visibility and promote sales.
- Maintained product quality by conducting thorough inspections and testing.
Cashier
The Dollar Tree
Riverside, US
01.2018 - 03.2020
- Streamlined sales processing to maintain efficient checkout experience. checkout process
- Facilitated customer transactions to enhance shopping experience.
- Curated seasonal displays to elevate store aesthetics and boost customer engagement.
Education
HIGH SCHOOL DIPLOMA -
Martin Luther King High School
Riverside, CA06-2015
Skills
- Support for special needs students
- Behavior management
- Crisis intervention certification
- Social-emotional learning strategies
- Classroom assistance
- Organizational skills
- Time management
- Goal setting and tracking
- Team collaboration
- Microsoft Office Suite
- Data entry
- Active listening
- Adaptability
- Personnel management
Certification
- CPR CERTIFIED
Languages
Spanish
Professional
Timeline
Paraprofessional
ProCare Therapy
10.2025 - Current
Caregiver
Family
07.2023 - 09.2025
Customer Service Associate
The Home Depot
01.2019 - 07.2023
Cashier
The Dollar Tree
01.2018 - 03.2020
HIGH SCHOOL DIPLOMA -
Martin Luther King High School