Maria Sears
Redford,MI
Summary
Compassionate and results-oriented Workforce Development professional seeking an internal Case Management position to apply extensive experience supporting justice-involved individuals, displaced workers, and vulnerable populations. Adept in trauma-informed care practices, maintaining accurate case documentation, and managing complex caseloads with empathy and efficiency. Skilled in data entry and case management systems, ensuring compliance and timely reporting. Proven ability to connect clients with supportive services, employment pathways, and training opportunities through collaborative partnerships and individualized planning. Dedicated to empowering clients through structured, goal-focused engagement.
Overview
17
17
years of professional experience
Work History
Recruiter
Michigan Workforce Development Institute
02.2025 - Current
- Conducted phone interviews to assess applicants relevant knowledge, skills, experience and aptitudes.
- Coordinated schedules to arrange management interviews with applicants.
- Enhanced recruitment process for faster hiring by utilizing various sourcing tools such as job boards, social media, and networking events.
- Provided exceptional customer service to both candidates and clients, fostering long-term partnerships.
- Studied job descriptions and qualifications to determine applicant requirements.
- Increased candidate placements by developing and maintaining relationships with clients and candidates.
- Organized job fair events that attracted diverse talent pools, increasing the company''s reach within local communities.
- Conducted reference checks, background screening and other pre-employment checks to verify information on applicant's resume.
Site Supervisor
ES, Downriver Community Conference
11.2019 - 08.2024
- Oversee the daily supervision of all Employment Services Coordinators, Career Specialist and Talent Acquisition Staff across 5-Detroit area locations.
- Trained new team members on site policies and procedures.
- Worked with personnel and managers to meet strict timelines.
- Provided clear communication to team members regarding goals, expectations, and individual responsibilities within the project scope.
- Collaborated with management and fellow supervisors to organize operations and achieve demanding schedule targets.
- Oversaw employee attendance record, handled payroll, and ordered new materials for sites.
- Improved employee morale through consistent leadership support, fostering a positive working environment conducive to productivity.
- Resolved issues among team members to keep employees on task.
- Provided onsite training to help develop employee skills.
- Enhanced team collaboration by implementing efficient project management tools and communication channels.
Employment Services Coordinator
Downriver Community Conference
02.2009 - 11.2019
- Oversaw the daily operations of the Employment Services Center to ensure
- High quality service delivery to all customers in adherence with Michigan
- Works Authority, program regulations, agency policies, and state mandates.
- Reviewed timesheets for anomalies and worked with supervisors to correct issues.
- Investigated employee complaints, kept documentation and reviewed action plan with HR.
- Monitored program outcomes and provided regular reports on progress towards established goals and objectives.
- Implemented innovative solutions to address common barriers faced by job seekers, such as transportation or childcare issues.
- Enhanced client satisfaction by providing personalized employment services and support.
- Maintained up-to-date knowledge of local labor market trends in order to provide informed guidance to clients during their job search process.
- Collaborated with local employers to identify job openings and match qualified clients to available positions.
- Coordinated supportive services like vocational training or educational programs based on individual client needs.
Career Specialist
01.2012 - 01.2019
- Assisted individuals making career-related decisions by conducting assessments to measure skills, abilities and interests.
- Developed career and education plans based on individual needs.
- Maintained knowledge of market and diverse career opportunities.
- Worked with team to continuously improve career and placement opportunities for students.
- Met with job seekers at career fairs and classrooms, providing details on search strategies, current market conditions and application processes.
- Helped students evaluate course choices and select relevant classes.
Career Specialist
Downriver Community Conference
01.2009 - 01.2012
- Assist our unemployed and disadvantaged population with all aspects of job
- Search and career services, including unemployment.
Education
Some College (No Degree) - Psychology/Christian Counseling
Rochester University
Trauma and Resiliency Training -
Trauma Resource Institute
01.2022
Practitioner of Human Centered Design -
Luma Institute
01.2021
Exemplary Customer Service Downriver Community Conference -
Global Career Development Facilitator Oakland University
01.2013
Nat’l Assoc. of Workforce Development Professionals Career Center -
Marygrove College School of Social Work
01.2007
Skills
- Documentation and Recordkeeping
- Team Leadership
- Project Oversight
- Recruiting and sourcing
- Team collaboration
Websites
Timeline
Recruiter
Michigan Workforce Development Institute
02.2025 - Current
Site Supervisor
ES, Downriver Community Conference
11.2019 - 08.2024
Career Specialist
01.2012 - 01.2019
Employment Services Coordinator
Downriver Community Conference
02.2009 - 11.2019
Career Specialist
Downriver Community Conference
01.2009 - 01.2012
Trauma and Resiliency Training -
Trauma Resource Institute
Practitioner of Human Centered Design -
Luma Institute
Exemplary Customer Service Downriver Community Conference -
Global Career Development Facilitator Oakland University
Nat’l Assoc. of Workforce Development Professionals Career Center -
Marygrove College School of Social Work
Some College (No Degree) - Psychology/Christian Counseling
Rochester University
Similar Profiles
KULDEEP RAIKULDEEP RAI
Executive Vice President- Business Management at SP Institute Of, Workforce Development Pvt. Ltd (SPIWD)Executive Vice President- Business Management at SP Institute Of, Workforce Development Pvt. Ltd (SPIWD)
KELLY CONAHAN PROSEUSKELLY CONAHAN PROSEUS
Departmental Technician-E at State of Michigan at the LEO-MSHDA (Michigan State Housing Development Authority)Departmental Technician-E at State of Michigan at the LEO-MSHDA (Michigan State Housing Development Authority)
Trisha DyalTrisha Dyal
Administrative Assistant - CLPPP at MICHIGAN PUBLIC HEALTH INSTITUTE/STATE OF MICHIGANAdministrative Assistant - CLPPP at MICHIGAN PUBLIC HEALTH INSTITUTE/STATE OF MICHIGAN
Brad L. MillerBrad L. Miller
Superintendent at West Village Academy Board of DirectorsSuperintendent at West Village Academy Board of Directors
Michael WilliamsMichael Williams
Warehouse Worker at Penske LogisticsWarehouse Worker at Penske Logistics