Maria Seda

My primary duties as a real estate agent include helping clients find suitable properties that meet their needs, negotiating deals between buyers and sellers and providing guidance on real estate laws and regulations. Agents also need to be organized and detail-oriented, as agents are responsible for managing paperwork and coordinating various aspects of the buying or selling process. Being a real estate agent is much like having your own business. I time manage and cover all aspects of my real estate business.

• Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
• Improved safety procedures to promote employee well-being and safety and protect company from potential liability.
• Reduced waste and pursued revenue development strategies to keep department aligned with sales and profit targets.
• Coached new hires on company processes while managing employees to achieve maximum production.
• Evaluated employee records and productivity and submitted evaluation reports.
• Updated reports, managed accounts, and generated reports for company database.
• Managed office operations while scheduling appointments for department managers.
• Launched quality assurance practices for each phase of development
• Reported to senior management on organizational performance and progress toward goals.
• Leveraged data and analytics to make informed decisions and drive business improvements.
• Developed and maintained successful relationships with vendors, suppliers and contractors.
• Delivered performance reviews, recommending additional training or advancements.
• Defined clear targets and objectives and communicated to other team members.
• Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
• Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
• Controlled finances to lower costs and keep business operating within budget.
• Created, maintained and updated filing systems for paper and electronic documents.
• Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
• Managed compliance to keep organization operating within legal and regulatory guidelines.
• Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
• Coordinated special projects and managed schedules.
• Successfully managed budgets and allocated resources to maximize productivity and profitability.
• Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
• Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
• Evaluated employee performance and conveyed constructive feedback to improve skills.