Maria Senica
Land O' Lakes,USA
Summary
Dynamic Senior Portfolio Manager at Condominium Associates with proven expertise in project management and vendor management. Adept at fostering strong relationships with boards while leading teams to achieve compliance and operational excellence. Recognized for exceptional problem-solving skills and a commitment to customer service, ensuring seamless community operations and resident satisfaction.
Overview
32
32
years of professional experience
Work History
Senior Portfolio Manager
Condominium Associates
Lutz, FL
12.2021 - Current
- Organize time effectively in a dynamic work environment, and successfully balance the competing demands of multiple projects in a self-sufficient manner.
- Adhere to the highest standards of performance and model them to the staff.
- Complete projects by motivating, supervising, and directing a team of associates.
- Foster a professional relationship with residents and the Board of Directors as well as with other business groups such as contractors, technicians, and vendors.
- Display an exceptional ability to analyze and deal with a variety of situations that could otherwise be potential problems.
- Understand and follow directions given by Board of Directors Weekly and monthly manager reports to Board of Directors.
- Strong working knowledge of customer service principles and practices Strong interpersonal, leadership, and customer service skills.
- Inspection of my communities, recording violations and assisting with the final stage of the violation process, had to assist in gathering all pertinent information needed to refer violation matters to the Board of Directors, Violations Enforcement Committee, or the HOA attorney.
- Attending board meeting, annual meetings.
- Additionally, at times, had to assist the administrative assistant, communicate with homeowners over the phone and via email, create comprehensive community binders and request proposals, business licenses and insurance information from new vendors.
- Generate and print various reports, including violations reports, utilizing the database.
- Inspect HOA communities to ensure compliance by homeowners, residents, landscape vendors and to monitor special projects being performed on site.
- Take photos of violations with smartphone or camera, upload and save them to the computer.
- Performed research on the internet e.g., County, State and HOA websites, etc.
- Create an inspection calendar and set all inspection dates in accordance with the number of visits stipulated in HOA community contract.
- Create a portfolio binder containing community facts such as maps, gate codes, contacts, special instructions, streets names, trash days, etc.
- Prioritize tasks based on urgency.
- Always keep clear and open communication with admin and board.
- Meet vendors at the office or on site to discuss scope of work, proposal or bid.
- Request proposals or bids, business licenses and insurance policies from new vendors.
- Update Microsoft Outlook Group Contacts by adding new vendor contacts.
- Keep abreast of company and HOA community policies.
- Assist with creating or revising turnover documents.
- Attending CEU meetings classes.
- Process expense reports in a timely manner.
- Duties include, but are not limited to, scanning, copying, mailing, filing, storing, assisting administrative assistant when needed, etc.
- Non-essential duties include other job-related duties as assigned.
Portfolio Manager
Avid Property Management
Tampa, FL
03.2018 - 12.2021
- Organized time efficiently in a dynamic work environment to manage multiple competing projects.
- Adhered to high performance standards and modeled them for staff.
- Motivated and supervised a team of associates to complete projects successfully.
- Fostered professional relationships with residents, Board of Directors, contractors, and vendors.
- Analyzed various situations effectively to mitigate potential problems.
- Inspected communities for compliance, documenting violations and assisting with the violation process.
- Generated various reports, including violation reports, utilizing database systems.
- Maintained clear communication with administration and Board to ensure alignment.
Community Administrator/Manager in Training
Avid Property Management
Tampa, FL
09.2014 - 03.2018
- Answering homeowner calls and assisting them in resolving their issues.
- Completing violation letters and fine letters in a timely manner.
- Submitting Architectural applications.
- Consistently check emails for LCAM requests, homeowner compliance, vendor proposals, etc.
- Conduct background checks for tenants.
Classification Officer
Union County Jail
Elizabeth, NJ
06.1993 - 08.2014
- Managed diverse day-to-day administrative functions for policy and procedure unit.
- Processed inmate intake paperwork, including data entry and handling high-volume calls.
- Maintained accurate physical and electronic office records for state and federal audits.
- Scheduled appointments for VTC with courts, attorneys, and Division of Youth and Family Services.
- Served as liaison between courts and inmates to address disputes and follow up on court matters.
- Coordinated communication with attorneys and their clients to ensure timely information exchange.
- Participated in Jail Disciplinary Committee assigned by director to maintain facility standards.
Education
Associate -
Union County College
Cranford, NJ01.1995
High School -
East Side High School
Newark, NJ01.1993
Skills
- Project management
- Financial analysis
- Customer service and support
- Regulatory compliance
- Vendor management
- Effective communication
- Team leadership
Languages
Portuguese
Native/ Bilingual
Spanish
Professional
Timeline
Senior Portfolio Manager
Condominium Associates
12.2021 - Current
Portfolio Manager
Avid Property Management
03.2018 - 12.2021
Community Administrator/Manager in Training
Avid Property Management
09.2014 - 03.2018
Classification Officer
Union County Jail
06.1993 - 08.2014
Associate -
Union County College
High School -
East Side High School
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