MARIA SERRANO
Groveland,FL
Summary
Well-organized Administrative professional, who is bilingual in english and spanish, bringing excellent multitasking abilities developed over 7 years of experience. Commended for consistently driving team success with knowledgeable enforcement of company procedures and skillful personnel training.
I am versed in administrative support and customer service. Highly efficient and accurate with strong planning, problem-solving and communication skills.
Overview
2
2
Languages
4
4
years of post-secondary education
7
7
years of professional experience
Work History
Receptionist Administrator
Good Health Inc.
Orlando, FL
08.2016 - Current
- Kept reception area clean and neat to give visitors positive first impression.
- Managed office inventory by restocking supplies and placing purchase orders to maintain adequate stock levels.
- Monitored and screened visitors to verify access to facility and inter-office personnel.
- Greeted customers and visitors in-person and via telephone calls.
- Answered questions and addressed, resolved or escalated issues to management personnel to satisfy customers.
- Monitored premises, screened visitors.
- Handled complaints and questions, and re-directed calls to other team members as appropriate.
Chiropractic Assistant
Spine and Health Care Clinic
Orlando, FL
12.2014 - 08.2016
- Sanitized, restocked and organized exam rooms and medical equipment.
- Performed variety of therapies on patients, including electric muscle stimulation, massage and mechanical traction.
- Performed clerical duties, such as word processing, data entry, answering phones and filing.
Education
High School Diploma -
Freedom High School
Orlando, FL 08.2009 - 05.2013
Skills
Microsoft Word, PowerPoint, and ExcelEffective Interpersonal skills
Business administration
Computer skills
Multitasking abilities
Teambuilding
Training & Development
Timeline
Receptionist Administrator
Good Health Inc.
08.2016 - Current
Chiropractic Assistant
Spine and Health Care Clinic
12.2014 - 08.2016
High School Diploma -
Freedom High School
08.2009 - 05.2013