Summary
Overview
Work History
Education
Skills
Reference(s):
Timeline
Generic

Maria Burciaga

Salem,OR

Summary

Dependable team member experienced in customer service, taking food orders and operating cash registers. Organized and efficient in fast-paced multitasking environment; able to maintain a positive attitude and strong work ethic.

Overview

4
4
years of professional experience

Work History

Team Member

Taco Bell
3455 Commercial St. SE Salem, Oregon
02.2012 - 10.2015
  • Greeted customers and provided excellent customer service.
  • Maintain high standards of customer service during high-vollume, fast-paced operations.
  • Promptly and empathetically handled guest concerns and complaints.
  • Demonstrated integrity and honesty while interacting with guest, team members and managers.
  • Operated the drive-through window and sales register quickly and efficiently.
  • Prepared all food orders within a 2-3 minutes time frame.
  • Verified that prepared food met all standards for quality and quantity. 

Team Trainer

Taco Bell
3455 Commercial St. SE Salem, Oregon
12.2014 - 10.2015
  • Communicated openly and honestly with management team during each shift to ensure it ran smoothly.
  • Promptly and empathetically handled guest concerns and complaints.
  • Trained new hires by demonstrating friendly customer service as well as preparing food orders, food safety procedures and sanction regulations.
  • Verified employee's cash drawer at the beginning and end of work shift.
  • Preformed procedural manual for store closing to improve cleanliness and readiness for next opening.
  • Maintained positive work environment for employees and guests.

Education

High School Diploma - undefined

Roberts Annex High School
2014

Skills

  •  Exceptional communication skills
  • Customer-oriented
  • Fluent in American Sign Language 
  • Learns quickly
  • Excellent multi-tasker
  • Hard working and reliable
  • Collaborative team worker
  • Cash handling
  • Eager and attentive

Reference(s):

Shawn Floyd - General Manager

(503) 586-4414

 

Ben Caulder - Shift Manager

(503) 339-5342

 

Sasha Roebuck - Coworker

(541) 640-9022

Timeline

Team Trainer

Taco Bell
12.2014 - 10.2015

Team Member

Taco Bell
02.2012 - 10.2015

High School Diploma - undefined

Roberts Annex High School

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Maria Burciaga