Hi, I’m
Maria Silva
Office Coordinator
Sterling Heights,MI
Summary
Dynamic and results-driven professional with extensive experience in office coordination, project management, and data entry. Proven track record in optimizing office operations, enhancing team collaboration, and managing complex scheduling and dispatch tasks. Adept at problem-solving, maintaining high levels of communication, and fostering a positive workplace culture. Known for exceptional reliability, strategic problem-solving, and a strong ability to work under pressure. Seeking to leverage my expertise in a challenging role where I can contribute to operational efficiency and organizational success.
Overview
13
years of professional experience
Work History
Clean Earth
Office Coordinator / Culture Ambassador
10.2018 - Current
Job overview
- As an Office Coordinator / Culture Ambassador, I led the optimization of office operations and cultivated a positive workplace culture by managing key events, enhancing communication strategies, and spearheading employee engagement initiatives, contributing to improved efficiency and team collaboration. Coordinating work events.
- Managed all incoming communications, including phone and email inquiries, ensuring prompt and accurate responses to maintain efficient office operations
- Co-led the Safety Committee, implementing enhanced safety measures that contributed to a safer work environment and adherence to corporate safety standards
- Acted as a key liaison in monthly corporate meetings, delivering critical operational updates to plant staff, ensuring company-wide compliance with new initiatives and policies
- Provided comprehensive support for ADP and PTO management systems, ensuring precise tracking of employee data and seamless processing of time-off requests
- Addressed and resolved minor IT issues, minimizing downtime and maintaining continuous workflow within the office
Acosta Medical Drug Testing
Dispatcher/ Data Entry
09.2016 - 10.2018
Job overview
- As a Dispatcher/Data Entry for a 24/7 services operation, I oversaw the efficient scheduling and dispatch of service teams, ensuring timely response and optimal resource utilization
- Coordinated random and monthly service schedules, ensuring regulatory compliance and seamless service delivery for corporate clients
- Managed emergency dispatch calls, enhancing response times and minimizing operational disruptions
- Conducted in-office alcohol and drug testing for walk-in clients, ensuring strict adherence to legal standards and mitigating compliance risks
- Processed billing and invoicing with precision, optimizing revenue collection and supporting client satisfaction
- Optimized scheduling and dispatch workflows, improving operational efficiency and reducing scheduling conflicts
Hospitality Services Group
Onboarding Assistant
02.2012 - 08.2016
Job overview
- As an Onboarding Assistant, I managed the onboarding process for new hires, coordinating training schedules and ensuring seamless integration into the organization
- Executed diverse roles including prep cook, server, and bartender at various client sites, showcasing expertise in casino kitchens and banquet hall operations
- Advanced to Team Lead and later to Captain, overseeing employee check-ins and ensuring optimal staffing levels to maintain operational efficiency
- Coordinated transportation logistics by driving a company van to client sites, ensuring punctual service delivery and adherence to schedules
- Managed employee sign-in processes and payroll documentation, ensuring accurate record-keeping and timely compensation for all team members
Education
Liberty Christian AcademySeymour, IN
High School Diploma
06.2011
Skills
- Self-Starter
- Adaptability
- Scheduling
- Collaboration
- Strong Leadership
- Attention to Detail
- Extremely Reliable
- Team Collaboration
- Project Management
- Strategic Problem-Solving
- Works Well Under Pressure
- Exceptional Communication
Core Proficiencies
- Self-Starter
- Adaptability
- Scheduling
- Collaboration
- Strong Leadership
- Attention to Detail
- Extremely Reliable
- Team Collaboration
- Project Management
- Strategic Problem-Solving
- Works Well Under Pressure
- Exceptional Communication
Timeline
Office Coordinator / Culture Ambassador
Clean Earth
10.2018 - Current
Dispatcher/ Data Entry
Acosta Medical Drug Testing
09.2016 - 10.2018
Onboarding Assistant
Hospitality Services Group
02.2012 - 08.2016
Liberty Christian Academy
High School Diploma
Similar Profiles
Alexis CarrasquilloAlexis Carrasquillo
Class A CDL Driver at Clean EarthClass A CDL Driver at Clean Earth
Martin RomeroMartin Romero
Billing Analyst at Clean EarthBilling Analyst at Clean Earth
Kenneth FellsKenneth Fells
Facility Manager at Clean EarthFacility Manager at Clean Earth