Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Maria Simao

Marietta,GA

Summary

Customer-oriented General Manager with 7+ years of experience focused on increasing revenues and expanding margin. Adaptive and deadline-oriented consistently executes and completes multiple projects in high-stress environments. Meticulous leader and strategic planner with comprehensive managerial acumen, offering vision and motivational acumen.

Overview

8
8
years of professional experience

Work History

General Manager

Grand Eagle Home Improvement LLC
08.2018 - 01.2024
  • Enhanced customer satisfaction by addressing and resolving complex issues promptly and professionally.
  • Increased overall company efficiency by streamlining operations and implementing innovative managerial strategies.
  • Developed and executed strategic plans for business growth and expansion, resulting in increased market share.
  • Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
  • Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
  • Implemented effective communication strategies for better understanding of customer needs and expectations.
  • Developed strong relationships with key clients, resulting in increased loyalty and repeat business.
  • Collaborated with cross-functional teams to address systemic issues impacting customer experiences.
  • Analyzed customer feedback data to identify trends and areas requiring improvement initiatives.

Administrative Assistant

Mr. Fix It All Inc
07.2016 - 08.2018
  • Enhanced office efficiency by streamlining administrative processes and implementing organizational systems.
  • Supported executive staff through scheduling meetings, coordinating travel arrangements, and preparing crucial documents.
  • Boosted team productivity by managing communication channels and ensuring timely responses to inquiries.
  • Ensured accurate record-keeping with diligent data entry and database management for vital company information.
  • Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.

Education

High School Diploma -

Sprayberry High School
Marietta, GA
05.2018

Skills

  • Customer Retention
  • Customer Relationship Management
  • Staff Supervision
  • Business Development
  • Operations Oversight
  • Schedule Management

Languages

Portuguese
Native or Bilingual
English
Native or Bilingual
Spanish
Limited Working

Timeline

General Manager

Grand Eagle Home Improvement LLC
08.2018 - 01.2024

Administrative Assistant

Mr. Fix It All Inc
07.2016 - 08.2018

High School Diploma -

Sprayberry High School

Similar Profiles

CREATE PROFILE
Maria Simao