A Collaborative Leader skilled in developing processes, managing events, and working with vendors. Designs a creative customer experience that promotes enthusiastic participation and long- term relationships. Known for getting things done by promoting mutual understanding. Effective in creating processes and systems to keep projects on track. Communicates fluently in English, Russian, and Lithuanian.
• Contacted various St. Louis high schools to advertise and inform students about the annual UMSL Xtreme IT summer academy.
• Managed required paperwork from high schools and academy participants.
• Coordinated detailed week-long schedule for the IT summer academy including presentations, team building activities, daily meals, transportation and living arrangements.
• Responded to technical problems, concerns and issues of students and faculty using Windows and Mac workstations throughout 6 instructional computing laboratories.
• Assisted the manager ensure that laboratories run efficiently and smoothly.
• Created work schedules to staff all 6 computing laboratories.
• Managed opening and closing procedures and communicated hardware/software issues to IT department leadership.
• Worked diligently on the Annual Student Leadership Awards banquet for over 150 guests. Led awards nomination sub-committee and event planning sub-committee for the President's and Student Affairs offices. Worked with the awards nominations sub-committee to create individual leadership awards definitions, clear communication including nomination requirements to streamline transparent winners’ selection process.
• Led campus recognition program “Bright Spots”. The program recognized students, faculty and staff who went extra mile in making positive difference for others. Organized a free-flowing social luncheon with live music, areas for crafting, game activities and raffle prizes. Received praise for the first-year success and improved event even more the following year.
• Developed and led the new Student Wellness Initiative focused on increasing overall student wellness. The programs offered interactive educational forums, “grab and go” wellness supplies areas and physical on campus improvements. Collaborated with multiple student organizations and other campus offices to offer effective programming and leverage existing resources. Gained strong foundation to strategic expand future wellness options for not only students, but also faculty and staff.
• Managed campus Information Front Desk staffed 11 hours per day, 7 days a week. Hired and trained a team of over 20 student workers offering inclusive informative customer service as well as assisting students in quarantine, covid test distribution, bulletin boards and wellness events. Developed a strong team to be independent, reliable and supportive to the entire campus community. Received Women in Leadership Award nominated by front desk student workers.
• Assisted with preparation for meetings, ongoing projects including research for different initiatives, managed multiple calendars and made travel arrangements for Vice President of Student Affairs.
• Tackled and addressed top-level, high-priority issues with professional administrative discretion.
• Coordinated staff Interview logistics, served on interview committee team and led initial office onboarding for all new Student Affairs staff.
• Assisted with the annual departmental budget preparation, progress reports, proposals, contracts, purchase approvals and processing invoices.
• Coordinated semi-annual retreats and ongoing professional development webinars for staff.
• Managed student health insurance enrollment-waiver process for all actively enrolled students. Worked with outside vendors to select and negotiate best terms for the new annual student insurance plans. Improved communication, automation and streamlined overall processes.
• Managed student surveys and Safe-Colleges online training software assigning all enrolled students with mandatory trainings.
• Welcomed and created hospitable environment for families and dance students. Processed payment transactions and updated individual accounts to reflect balance changes.
• Communicated information between families, dance teachers and the owner.
• Assisted with the annual dance recitals and team competitions.
• Handled opening the store, setting up delivery orders, processing invoices, sales quotes and follow up paperwork.
• Educated customers on how to build retaining walls, patios, decks.
• Improved overall customer purchasing experiences to promote steady revenue.
Bright Spots Nominee 2018 - 2020
Women in Leadership Award Nominee 2020
Women in Leadership Award Recipient 2021