Personable Medical Assistant bringing 12 years of hands-on experience balancing problematic administrative and clinical duties to achieve patient satisfaction. Offering thorough understanding of medical registration process and procedures to streamline client processing. Compassionate and respectful collaborator recognized for delivering high-quality healthcare and excellent customer service.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Medical Assistant
Mount Sinai
Hialeah, FL
11.2023 - Current
Collected samples from patients for laboratory testing purposes.
Provided assistance to medical staff in performing minor surgical procedures.
Ordered medical supplies, maintained inventory logs and restocked exam rooms when needed.
Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
Responded to patient callbacks and phone-in prescription refill requests.
Educated patients about medications, procedures and physician's instructions.
Secured patient information and maintained patient confidence by completing and safeguarding medical records.
Contacted pharmacies to submit and refill patients' prescriptions.
Interviewed and engaged patients to obtain medical history, chief complaints and vital signs.
Measured vital signs and took medical histories to prepare patients for examination.
Prepared treatment rooms for patients by cleaning surfaces and restocking supplies.
Medical Assistant
Miami Beach Community Health center
Miami Beach, FL
10.2019 - 10.2023
Prepared laboratory specimens for analysis and organized lab results for review by the physician.
Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
Ordered medical supplies, maintained inventory logs and restocked exam rooms when needed.
Adhered to HIPAA regulations regarding safeguarding confidential patient information at all times.
Administered injections, medications and treatments as directed by the physician.
Answered phones, scheduled appointments and managed patient flow while greeting visitors in a professional manner.
Registered new patients into practice management software program accurately entering demographic information.
Kept examination rooms clean, stocked with necessary supplies and prepared for incoming patients.
Maintained accurate medical records through filing, charting, transcription and data entry into electronic health record system.
Ensured that all instruments used during exams were cleaned properly after each use according to established protocols.
Inspected equipment to ensure proper working order prior to use on patients.
Organized patient charts before each day's clinic sessions began.
Documented notes during patient visits.
Interviewed and engaged patients to obtain medical history, chief complaints and vital signs.
Educated patients about medications, procedures and physician's instructions.
Participated in team meetings to improve workflows and contribute to improving patient population outcomes.
Secured patient information and maintained patient confidence by completing and safeguarding medical records.
Prepared treatment rooms for patients by cleaning surfaces and restocking supplies.
Scheduled appointments for patients via phone and in person.
Responded to patient callbacks and phone-in prescription refill requests.
Contacted pharmacies to submit and refill patients' prescriptions.
Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
Organized charts, documents and supplies to maintain team productivity.
Measured vital signs and took medical histories to prepare patients for examination.
Incorporated outside records into charts and EHR.
Conducted patient interviews to gather health history, vital signs and information about current medical issues.
Assisted back office patient processes to reduce office wait times.
Answered phones, scheduled appointments, greeted patients and ordered supplies.
Medical Assistant
Ivette Valle, MD PA
Hialeah, FL
06/14/13 - 10/15/19
Scheduled appointments for patients via phone and in person.
Measured vital signs and took medical histories to prepare patients for examination.
Documented notes during patient visits.
Responded to patient callbacks and phone-in prescription refill requests.
Contacted pharmacies to submit and refill patients' prescriptions.
Assisted with diagnostic testing by collecting and packaging biological specimens for internal and laboratory analysis.
Participated in team meetings to improve workflows and contribute to improving patient population outcomes.
Maintained inventory, vaccination and product expiration logs to record updated documentation for tracking purposes.
Conducted insurance verification and pre-certification and pre-authorization functions.
Incorporated outside records into charts and EHR.
Collaborated with local pharmacies to resolve and clarify issues with patient medication.
Labeled and completed lab requisitions using ICD and CPT coding.
Education
Associate of Arts -
Fortis
Miami, FL
06.2011
Associate of Science -
Fortis
Miami, FL
06.2011
Skills
Appointment Scheduling
Multitasking and Prioritization
Coordinating Drug Refills
Social Perceptiveness
Patient Relations
Clear Communication
Cleaning and Organizing
Check-In and Check-Out Procedures
Updating Medical Records
Problem Anticipation and Resolution
Venipuncture and Phlebotomy
Documentation Procedures Expert
Medical Billing
Understands Medical Procedures
Advanced Anatomy Knowledge
HIPAA Compliance
Inventory and Supply Management
Microsoft Office (Word, Excel)
EMR Software ( Practice Fusion, Athena Health,Epic, Citrix)
Senior Director of Risk Management at Mount Sinai Beth Israel, Mount Sinai Downtown, Mount Sinai Brooklyn, YorkSenior Director of Risk Management at Mount Sinai Beth Israel, Mount Sinai Downtown, Mount Sinai Brooklyn, York
Registered Nurse- Operating Room at Mount Sinai Health System: The Mount Sinai HospitalRegistered Nurse- Operating Room at Mount Sinai Health System: The Mount Sinai Hospital
Medical Assistant - Emergency Department at Mount Sinai Morningside / Mount Sinai QueensMedical Assistant - Emergency Department at Mount Sinai Morningside / Mount Sinai Queens