Summary
Overview
Work History
Education
Skills
Timeline
Generic

Maria Smit

Lake Worth,FL

Summary

Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.

Meticulous [Job Title] offering [Number] years of comprehensive experience in [Industry]. Comfortable working independently or as part of supportive team. Extensive familiarity with [Software]. Core competencies include [Area of expertise] and [Area of expertise].

Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.

Overview

21
21
years of professional experience

Work History

Billing Coordinator

Activa Home Health
Boynton Beach, FL
02.2024 - Current
  • Uploading Notice of Admissions via Inovalon.
  • Medicare RCD submissions and entering of UTN letters.
  • Audit of each patient's medical information for accuracy and up to date data in preparation for billing.
  • Checking accuracy of claims before submission to Medicare.
  • Checking that Notice of Admissions, Oasis and Claims processed correctly.
  • Updating of data on spreadsheets

Medical Records Specialist

Trilogy Home Health Care
12.2019 - 04.2021
  • Responsible for the overall coordination and supervision of patients' medical records and the incorporation of clinical documents into these records
  • Retrieve existing medical records for discharged patients, organize and file medical documents, request medical records from hospitals and facilities, input and record locations of discharged patient charts, and scan medical documents to patient charts.

Customer Experience Manager

Michaels Arts & Craft Store
10.2016 - 12.2019
  • Delivered a customer-centric shopping experience, managed front-end operations, and maintained store recovery standards.

Payroll & Admissions

Matrix Home Health Care
10.2015 - 05.2016
  • Executed payroll for six branches, performed employee verification and pay queries, checked data accuracy on new admissions, and inputted authorizations for home health services.

Operational Control Administrator

Metropolitan Life Insurance
05.2003 - 02.2015
  • Managed telephonic and email queries, initiated process improvement, mitigated claim risk, identified inefficiencies, utilized various programs to obtain data and compile reports, authorized issuing of business, and initiated several improvements to layout of excel reporting and data capturing.

Billing Auditor duties & non admissions

Trilogy Home Health Care
  • Received training on preparing billing claims for submission and processing data for non-admit patients.

Customer Service Representative

Trilogy Home Health Care
  • Answered telephone and greeted guests and staff, responsible for various administrative tasks.

Scheduler

Trilogy Home Health Care
  • Collaborated with the Clinical Team Manager to coordinate and maintain schedules and assign appropriate visits to clinicians.

Junior Analyst/Communications Support Mentor & Administrator

Metropolitan Life Insurance
  • Analyzed information and compiled reports, detected system error, organized feedback sessions, assisted with enhancement and distribution of weekly New Business communique, responsible for all communications to sales force management, extracted leads for the sales force, compiled reports on intermediaries' enrolled business, and provided or explained business intelligence to sales management.

Education

JJ du Preez High School

Skills

  • Outlook
  • MS Office
  • Oracle SQL
  • Kinnser Home Health Software program
  • Inovalon
  • Palmetto GBA
  • iQies - Internet Quality Improvement & Evaluation System
  • Soneto Home Health Software program
  • Pensoft payroll program
  • HealthWyse
  • Homecare Homebase
  • Typing 50 -55 wpm
  • Proficiency With [Billing Software]
  • Audits Understanding
  • Deadline-Oriented
  • Document Review
  • Accuracy and Precision
  • Regulatory Knowledge
  • Claims Processing
  • Audit Support
  • Audit Procedures
  • HIPAA Compliance

Timeline

Billing Coordinator

Activa Home Health
02.2024 - Current

Medical Records Specialist

Trilogy Home Health Care
12.2019 - 04.2021

Customer Experience Manager

Michaels Arts & Craft Store
10.2016 - 12.2019

Payroll & Admissions

Matrix Home Health Care
10.2015 - 05.2016

Operational Control Administrator

Metropolitan Life Insurance
05.2003 - 02.2015

Billing Auditor duties & non admissions

Trilogy Home Health Care

Customer Service Representative

Trilogy Home Health Care

Scheduler

Trilogy Home Health Care

Junior Analyst/Communications Support Mentor & Administrator

Metropolitan Life Insurance

JJ du Preez High School
Maria Smit