Maria Snyder
Angola,NY
Summary
Dedicated Home Health Aide with professional communication and superior organizational skills. Advanced knowledge of clerical functions, project support, schedule management, and customer service. Skilled problem solver experienced in critical thinking and concise time management.
Overview
20
20
years of professional experience
Work History
Home Health Aide
VNS Health Care
Angola, NY
05.2024 - Current
- Create and distribute employee work schedules.
- Administer medications as instructed by physician or nurse practitioner.
- Transporte client to doctor appointments and social events.
- Assist with personal care activities, such as bathing, dressing, and grooming.
- Provide companionship and participation in community activities.
- Prepare meals and snacks according to prescribed diets.
- Maintain a clean-living environment for the client's safety.
Customer Service Cashier
Orange Dog Garage
Lancaster, NY
05.2019 - 03.2021
- Processed cash and credit card transactions accurately and efficiently.
- Greeted customers and provided friendly customer service.
- Informed customers about product pricing, and answered questions regarding services available in the store.
- Provided information on company policies, warranties, guarantees, and other related matters.
- Scheduled customer appointments in a timely manner based on repairs/maintenance needed.
- Maintained cleanliness of the checkout area by sweeping floors, emptying trash cans.
Tupperware Manager
Tupperware US
Cheektowaga, NY
05.2013 - 05.2020
- Educated customers on the benefits of Tupperware products and services, and demonstrated products in person as well as online.
- Organized Tupperware parties to promote sales.
- Developed and implemented strategies to increase customer satisfaction and loyalty.
- Coached, mentored and trained team members in order to improve their job performance.
- Created monthly reports for senior management summarizing operational performance metrics
Airfield Operations/Heavy Equipment Operator
Buffalo Niagara International Airport
Cheektowaga, NY
02.2005 - 11.2018
- Operated multiple pieces of heavy equipment in a safe and efficient manner to maintain airfield grounds, including snow removal.
- Coordinated with Air Traffic Control personnel to ensure safe and efficient airfield operations.
- Followed safety protocols while operating machinery in order to avoid accidents or injuries.
- Assisted in the coordination of airfield operations activities.
- Worked successfully with a diverse group of coworkers to accomplish daily goals administered to us by a supervisor.
Education
Certificate Program - Administrative Assistant
Equal Opportunity Educational Center
Buffalo, NY09-2004
GED -
West Seneca East Senior High School
West Seneca, NY01-1991
Skills
- Care plan management
- Nutritional meal preparation
- Compassionate client care
- Scheduling and Coordinating
- Complaint handling
- Payment management
- Sales growth initiatives
- Administrative experience
References
References available upon request.
Timeline
Home Health Aide
VNS Health Care
05.2024 - Current
Customer Service Cashier
Orange Dog Garage
05.2019 - 03.2021
Tupperware Manager
Tupperware US
05.2013 - 05.2020
Airfield Operations/Heavy Equipment Operator
Buffalo Niagara International Airport
02.2005 - 11.2018
Certificate Program - Administrative Assistant
Equal Opportunity Educational Center
GED -
West Seneca East Senior High School
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