Summary
Overview
Work History
Education
Skills
Languages
References
Timeline
Generic

Maria Solis

Friendswood,TX

Summary

Motivated individual promoting well-rounded skill set including communication and task prioritization. Always ready and willing to pitch in and perform above expectations. Currently pursuing service advisor position within vertical sector.

Overview

6
6
years of professional experience

Work History

Service Advisor

AutoNation
Houston, TX
01.2021 - 11.2024
  • Greeted customers and addressed their needs in a professional manner.
  • Provided accurate estimates of repair costs, labor times and parts prices to customers.
  • Maintained records of customer interactions and transactions.
  • Assisted with scheduling appointments for service work to be performed on vehicles.
  • Reviewed completed service orders to ensure that all work was done correctly, according to dealership standards.
  • Explained the features and benefits of products or services offered by the dealership to customers.
  • Prepared invoices for services rendered and collected payments from customers.
  • Promptly responded to customer inquiries via phone, email or in person.

Department Supervisor

Brothers Produce
Houston, TX
08.2022 - 10.2023
  • Conducted performance reviews for staff members.
  • Monitored department operations to ensure productivity standards were met.
  • Maintained detailed records of employee attendance and leave requests.
  • Facilitated communication between management, staff, and customers.
  • Trained employees on new processes or procedures as needed.

Sales Executive

PIKI
Managua, Nicaragua
05.2019 - 05.2021
  • Developed and implemented sales strategies to meet customer needs and increase revenue.
  • Cultivated relationships with existing customers to encourage repeat business.
  • Negotiated contracts with clients on behalf of the company.
  • Utilized CRM software to track leads and manage accounts throughout the sales cycle.
  • Generated reports summarizing sales performance metrics and presented findings to management team.
  • Collaborated with internal teams such as marketing, engineering, finance, operations., to ensure successful execution of projects.

Education

BBA - Architecture

Universidad Centroamericana
Managua, Nicaragua
05-2021

Skills

  • Vehicle assessment
  • Bill preparation
  • Point of sale system
  • Program follow-up and assessment
  • Complaint resolution
  • Customer consulting

Languages

English
Full Professional
Spanish
Native/ Bilingual

References

References available upon request.

Timeline

Department Supervisor

Brothers Produce
08.2022 - 10.2023

Service Advisor

AutoNation
01.2021 - 11.2024

Sales Executive

PIKI
05.2019 - 05.2021

BBA - Architecture

Universidad Centroamericana

Similar Profiles

CREATE PROFILE
Maria Solis