Experienced with office administration, including managing daily operations and ensuring smooth workflows. Utilizes organizational and leadership skills to maintain efficiency and support team productivity. Knowledge of Dentrix software, scheduling, and resource allocation to drive operational success.
Overview
10
10
years of professional experience
Work History
Office Manager
Webster Dental Care of Lakeview
08.2016 - 03.2025
Oversaw the day-to-day operations of the dental practice.
Ensuring the practice ran efficiently by managing appointments, patient flow, and office procedures.
Maintained accurate financial records by regularly reconciling accounts payable/receivable transactions to ensure balanced budgets.
Maintain a clean and welcoming environment for patients and staff.
Schedule and coordinate staff shifts to ensure adequate coverage.
Conduct performance reviews and provide feedback to staff members.
Foster a positive and collaborative team environment.
Host
Mexique
04.2015 - 09.2018
Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
Answered customer questions about hours, seating, and menu information.
Took reservations and to-go orders by phone.
Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
Supported servers, food runners, and bussers with keeping the dining area ready for every guest.
Education
High School Diploma -
Lake View High School
Chicago, IL
05-1999
Skills
Customer service
Office management
Organizational skills
Office administration
Languages
Spanish
Professional Working
Timeline
Office Manager
Webster Dental Care of Lakeview
08.2016 - 03.2025
Host
Mexique
04.2015 - 09.2018
High School Diploma -
Lake View High School
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