Maria Sosa-Langevin
Montreal,QC
Summary
Dependable and safety-focused professional with strong teamwork abilities and extensive experience in security services and remote-site housekeeping supervision. Recognized for reliability, punctuality, and the ability to take initiative to meet operational and safety goals.
Overview
2017
2017
years of professional experience
Work History
Office Service Coordinator
Qikiqtani Industry Ltd. (QIL)
2020 - 2026
- Supervise and assign housekeeping staff based on daily operational needs.
- Train new employees and ensure adherence to safety and cleanliness standards.
- Evaluate staff performance and support improvement plans.
- Coordinated with front desk to ensure timely responses to guest service inquiries.
- Coordinated scheduling and logistics for office operations, enhancing workflow efficiency.
- Managed office supplies inventory, ensuring availability and timely procurement.
- Assisted in onboarding new employees, facilitating training and orientation processes.
- Led initiatives to improve administrative processes, increasing overall productivity within the team.
- Provided administrative support to staff members, assisting with daily tasks as needed to promote productivity across the organization.
- Assisted with the hiring process, conducting interviews and onboarding new employees to promote company culture.
- Organized team workload and prioritized tasks to streamline office functions in deadline-driven environment.
- Improved client satisfaction by promptly responding to inquiries and resolving issues in a professional manner.
- Participated in workshops and in-service meetings to enhance personal growth and professional development.
- Managed scheduling for multiple employees, ensuring optimal coverage during peak business hours.
- Developed training materials for new hires, streamlining the onboarding process and promoting consistent practices throughout the office.
- Completed bi-weekly payroll for Number employees.
- Delegated tasks to administrative support staff to organize and improve office efficiency.
- Improved customer satisfaction scores through application of superior conflict resolution and problem-solving skills.
- Trained and mentored team members on operational procedures and best practices.
- Conducted performance evaluations, providing constructive feedback to staff members.
- Maintained high safety standards to ensure secure workplace for all employees and visitors.
Security Guard
GardaWorld, Fort McMurray (Suncor)
01.2015 - 01.2017
- Operated surveillance systems and monitored security activity.
- Conducted access control, ID/badge issuance, and vehicle/bag searches.
- Performed patrols to identify hazards and prevent unauthorized access.
- Completed incident reports and communicated with law enforcement as needed.
Education
High School Diploma - undefined
Victoria School of the Arts
Edmonton, AB01.1997
Skills
Security Operations & Access Control
Surveillance Monitoring
Safety Compliance & Hazard Identification
ID/Badge & Pass Administration
Incident Reporting & Documentation
Team Leadership & Staff Training
Housekeeping Supervision
Guest Service Support
Cover Letter
- Maria Sosa-Langevin
- Montreal, QC H1H 4Y7
- 587-987-9909 | sosafairb@gmail.com
- Date
- Hiring Manager
- Airport Security Services
- Dear Hiring Manager
- I am writing to express my strong interest in the Airport Security Agent position. With several years of professional security experience with GardaWorld — including surveillance monitoring, access control, ID/badge administration, and safety compliance — I bring the skills and professionalism required to contribute to a secure and efficient airport environment.
- My background includes conducting patrols, performing bag and vehicle searches, issuing secure passes, and completing detailed incident reports. I have maintained strict adherence to safety protocols and company procedures, ensuring that all operations run smoothly and securely. I am confident that my ability to remain calm under pressure, communicate clearly, and stay vigilant would make me an asset to your team.
- Thank you for considering my application. I would welcome the opportunity to discuss how my experience aligns with your needs and contribute to the safety and security of airport operations.
- Sincerely
Timeline
Security Guard
GardaWorld, Fort McMurray (Suncor)
01.2015 - 01.2017
High School Diploma - undefined
Victoria School of the Arts
Office Service Coordinator
Qikiqtani Industry Ltd. (QIL)
2020 - 2026