Maria Soto
Houston,TX
Summary
Dynamic and well-spoken Library Assistant offering excellent skills in customer assistance helping patrons use library technological services and resources. Expert user of Sierra library system and Excel. Knowledge of library operations and services. Accomplished professional providing library patrons with outstanding customer service. Skilled in managing library resources, cataloging materials and organizing library records. Considered valuable and detail-oriented team player.
Overview
6
6
years of professional experience
Work History
Part Time Librarian Assistant
Houston Community College System
08.2017 - Current
- Processed receipt of new book, audio visual and computer software inventory.
- Processed library card applications and maintained patron records with accurate contact information.
- Handled receipt processing for book, audio-visual and computer software inventories.
- Provided basic computer assistance to help patrons access needed resources.
- Organized library shelves, materials and equipment in clear, alphabetized order.
- Created welcoming and comfortable space by keeping library clean and organized.
- Managed library materials for accurate record-keeping.
- Checked out and checked in materials to support patron circulation needs.
- Assisted patrons with library's computers and provided information on logging onto Internet.
- Stayed up-to-date on library policies and procedures to smoothly enforce standards.
- Answered patron questions in-person or by phone regarding library services and resources.
- Helped trained new Work Study Student employees.
- Answered phone and in-person inquiries about library services, policies and procedures to provide accurate information.
- Handled check-in and check-out process of library books and materials at circulation desk.
- Placed books on proper shelves when returned to circulation.
- Assisted patrons with printing and copying according to personalized requirements.
- Monitored library environments to maintain safe, hazard-free settings.
Education
Associate of Science - Digital Communications And Media
Houston Community College
Houston, TX05.2018
High School Diploma -
Elsik High School
Houston, TX06.2014
Skills
- Written and Oral Communications
- Effective Project Completion
- Accurate Recordkeeping
- Equipment Operations
- Logging Information
- Shelf Reading
- Computer Assistance
- Customer Relationship Management
- Policy and Procedure Enforcement
- Active Listening
- Staff Training
- Material Check-In and Check-Out
- Records Storage
- Cataloging and Shelving
- Book Scanning
- Library Card Issuance
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Part Time Librarian Assistant
Houston Community College System
08.2017 - Current
Associate of Science - Digital Communications And Media
Houston Community College
High School Diploma -
Elsik High School
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