Able to perform all aspects of pharmacy operations:
- Provided friendly and excellent customer service
- Used InterCom Plus System and performed data entry/ review and product verification for all prescriptions processed and accurately dispense medication
- Prepared and administered all types of immunizations, including travel vaccines
- Provided patient counseling for new prescriptions, over-the-counter products and any medical questions
- Provided MTMs and daily adherence calls to ensure optimize drug therapy and improved therapeutic outcomes
- Communicate and interact directly with all health care providers via telephone or fax to resolve all prescription issues and to assist with customer needs
- Maintained drug inventory levels and order management to reduce waste and back order
- Provided supervision and ensure great pharmacy work flow, peak performance and teamwork by assisting in filling prescriptions, compounding prescriptions, answering incoming calls, receive prescriptions drop-off, and operate a cash register to sell prescriptions and other products
- Ensured compliance with company policy and procedures, as well as state and federal laws, rules and regulations
- Assisted patient by calling insurance companies to resolved third party rejections
- Maintained the pharmacy department in stocked supplies and cleaned condition
- Ensured increased in sales and services for the pharmacy department