MARIA STEGALL
Summary
Motivated and focused Property Manager brings 18+ years' expertise in customer relations, sales, collections, and real estate management. Pursuing a challenging position in property management with room for continued growth and professional development. Demonstrates strong work ethic combined with excellent people skills and contagious enthusiasm. Eager to contribute diverse strengths as driving force toward the success of a dynamic organization.
Overview
14
14
years of professional experience
Work History
Property Manager
The Alexa Luxury Apartments
Corpus Christi, TX, Texas
12.2023 - Current
- Developed marketing plans to promote vacant units through various channels such as online listings or print media ads.
- Monitored market trends to ensure competitive pricing structures for units under management.
- Ensured that all rent payments were collected on time by following up with delinquent tenants.
- Negotiated leases, rental agreements, and other contractual documents related to property management activities.
- Assessed rental applications, conducted background checks, and approved or denied prospective tenants based on established criteria.
- Processed evictions when necessary in accordance with state laws and procedures.
- Provided guidance and support to junior team members in order to facilitate their professional development.
- Advised owners on potential improvements or investments that could increase the value of their properties.
- Coordinated with vendors for the procurement of services such as repairs, renovations, landscaping.
- Established policies regarding tenant relations and enforcement of rules and regulations within the properties.
- Prepared monthly reports detailing financial performance data such as revenue growth, expenses incurred.
- Developed and implemented effective leasing strategies to maximize occupancy rates.
- Analyzed market conditions regularly to identify opportunities for improving operational efficiency.
- Evaluated current staff members' performance levels in order to determine training needs or staffing changes if required.
- Conducted periodic inspections of properties to ensure compliance with safety regulations and tenant requirements.
- Managed all maintenance requests from tenants in a timely manner.
- Drafted and monitored budgets for overall maintenance and operations.
- Built relationships with service vendors and submitted associated billing statements.
- Worked with on-site and remote service providers to support tenants requesting accommodations.
- Answered calls and responded to inquiries from various parties using strong active listening and open-ended questioning skills to resolve problems.
Property Manager
Pavillions at Northshore
Corpus Christi, TX
09.2019 - 12.2023
- Inspected properties regularly to identify deficiencies and schedule repairs.
- Collected monthly assessments, rental fees, deposits and payments.
- Updated tenant and unit information to keep current in housing database.
- Coordinated general maintenance and repairs to keep facilities operational and attractive.
- Solicited and analyzed bids for repairs, renovation and general maintenance.
- Maintained thorough, accurate and compliant records for internal and regulatory audits.
- Maintained in-depth knowledge of competition through consistent evaluation of market conditions and trends. Conducted on-site market surveys to check the condition of competition and gain knowledge on competitors' leasing strategies.
- Created and updated marketing materials and social media ads for online and outside marketing.
- Increased NOI by 9% year over year for last two years.
- Organized and held resident events. During Covid shutdown hosted community food drive with the Coastal Bend Food Bank and delivered food to over 600 attendees.
- Highly knowledgeable on Fair Housing Laws and local and state ordinances.
- Awarded Top Satisfacts Property 2019, 2021 and continually first place in lowest delinquency in company at 1.5% or less.
- Maintained high social media ratings and reviews.
Property Manager
La Joya Bay Resort
Corpus Christi, TX
09.2013 - 06.2019
- Lease up of 350 unit bayside luxury community.
- Established and maintained budget with minimal or no expense overages in line items.
- Created and updated marketing materials and social media ads. Held open house events open to the community and local businesses.
- Coordinated and hosted regular resident events.
- Maintained in-depth knowledge of competition through consistent evaluation of market conditions and trends.
- Increase social media ratings and reviews from 2 stars on Google to 4.9 along with increasing ratings on all social media platforms to high start reviews.
- Inspected properties regularly to identify deficiencies and schedule repairs.
- Collected monthly assessments, rental fees, deposits and payments.
- Updated tenant and unit information to keep current in housing database.
- Coordinated general maintenance and repairs to keep facilities operational and attractive.
- Solicited and analyzed bids for repairs, renovation and general maintenance.
- Maintained thorough, accurate and compliant records for internal and regulatory audits.
- Highly knowledgeable on Fair Housing Laws and local and state ordinances.
Property Manager
Cabana on Everhart
Corpus Christi, TX
05.2011 - 09.2013
- Remodel 1970's apartment community as well as bringing units to code.
- Received management company's "Property of the Year" highest income over budget for year and occupancy growth.
- Increased social media rating to an average 4.5 starts from 2 stars.
Education
Coursework - Business
Texas A&M University - Kingsville
Skills
- Team Leadership
- Training and Development
- Budget Creation
- Contract Negotiations
- Tenant and Client Relations
- Payroll and Accounting
- Sales and Marketing
- Lease Administration
- Regulatory Compliance
- Planning and Scheduling
Additional Information
- Apartment Association Manager of the Year Nominations, 2003-2024
- Cabana on Everhart Property of the Year - Com Capp Management Company, 2013
Timeline
Property Manager
The Alexa Luxury Apartments
12.2023 - Current
Property Manager
Pavillions at Northshore
09.2019 - 12.2023
Property Manager
La Joya Bay Resort
09.2013 - 06.2019
Property Manager
Cabana on Everhart
05.2011 - 09.2013
Coursework - Business
Texas A&M University - Kingsville
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