Maria Steinmetz

• Process incoming paperwork for billing and accounts payable
• Review all documents for accuracy while ensuring they are filled out completely
• Make outbound calls to resolve paperwork issues
• Coordinate with sales teams and customers to help resolve any billing discrepancies
• Gathered and organized materials to support operations.

• Manage daily operations of the café.

• Manage work schedule for staff.

• Assisted with conducting interviews.

• Onboard and train new staff.

• Organize, schedule, and budget private events.

• Oversaw inventory management

• Provide excellent service to clientele at events.

• Exhibit proper etiquette while serving.

• Memorize menus and answer guest questions.

• Promoted to team lead in August 2021.

• Partnered with event planners to coordinate the serving staff.

• Managed a team of serving staff at events.

• Responsible for on-site new hire training.

• Manage office administrative tasks in a timely, efficient manner.

• Proficiency in computer programs for data input and reporting.

• Managing phones and directing calls to proper dealership departments.

• Manage and record daily customers’ accounts receivable.

• Count and report daily cash income into an online program and place money in a safe.

• Maintain both a physical and digital filing system.