Summary
Overview
Work History
Education
Skills
Timeline
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Maria Stella

Geneva ,NY

Summary

Dynamic Community Habilitation Manager with a proven 11-year track record at Lochland, Inc., excelling in quality assurance and effective communication. Spearheaded resident-centered initiatives and enhanced volunteer engagement, fostering community. Adept at problem-solving and conflict resolution, ensuring optimal care and satisfaction for residents through innovative program improvements utilizing Lochland's core values of Loyalty, Integrity, Community, and Responsibility.

Overview

27
27
years of professional experience

Work History

Community Habilitation Manager

Lochland, Inc.
Geneva, NY
01.2023 - Current
  • Assessed and improved volunteer efforts by gathering resident feedback daily, identifying opportunities to enhance service effectiveness, and better align with individual needs.
  • Prioritized quality of care through regular staff training, team meetings, and performance evaluations, while overseeing daily habilitation program operations, ensuring efficiency and task completion.
  • Researched and identified volunteer opportunities across the Finger Lakes region for residents.
  • Developed a resident-centered redesign proposal for the Community Habilitation room, incorporating staff and resident input. (The plan was not implemented due to organizational changes.)

Continued Improvement Coordinator

Lochland, Inc.
Geneva, NY
02.2022 - 03.2024
  • Produced data reports and tracking documents, while enhancing team performance through consistent communication and progress sharing.
  • Utilized Lochland’s MediSked system to ensure accurate billing documentation and monitored resident spending through monthly financial summaries, supporting quality care.

House Manager

Lochland, Inc.
Geneva, NY
08.2014 - 02.2022
  • Adapted to last-minute changes while maintaining quality and proactively met resident needs through awareness of their preferences and priorities.
  • Improved resident satisfaction through prompt issue resolution and consistent household management; enforced safety protocols, scheduled shifts, and provided off-campus support as needed.

Lead Teacher for Toddler Program

Geneva Lakefront Childcare Center
Geneva , NY
06.1998 - 01.2014
  • Built strong partnerships with parents through regular communication and collaboration to support student progress and reinforce learning at home.
  • Maintained patience and adaptability in diverse situations to foster student development and personal growth.
  • Developed and implemented differentiated instruction and daily activities tailored to each child’s needs, promoting overall growth.
  • Played a key role in relocating the daycare to a new facility, and organized staff-led fundraising events to enhance program resources and playground equipment.
  • Designed lesson plans and organized classrooms based on current educational best practices, ensuring compliance with state curricula through close collaboration with the administration.

Education

Childhood Developmental Education Certificate -

The Childhood Education Program
Canandaigua, NY
06-2001

High School Diploma -

E.J. Wilson High School
Spencerport, NY
06-1983

Skills

  • Loyalty
  • Integrity
  • Community Engagement and Involvement
  • Team Collaboration
  • Quality Assurance
  • Conflict Resolution
  • Documentation and Reporting
  • Effective Communication
  • Problem Solving
  • Disability awareness

Timeline

Community Habilitation Manager

Lochland, Inc.
01.2023 - Current

Continued Improvement Coordinator

Lochland, Inc.
02.2022 - 03.2024

House Manager

Lochland, Inc.
08.2014 - 02.2022

Lead Teacher for Toddler Program

Geneva Lakefront Childcare Center
06.1998 - 01.2014

Childhood Developmental Education Certificate -

The Childhood Education Program

High School Diploma -

E.J. Wilson High School

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Maria Stella